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Old 02-11-2009, 06:46 AM   #11
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Default Re: Help can't log into one of my accounts

I was having trouble loading into my 2 accounts since last night (my mom could get into hers though)
I tried the 1st one you suggested and it worked. thanks. I was getting the message about servers down too.

Well, goo and bad. i usually use Safari and sometimes if that does not work, I use Firefox. I tried your first link and got on to my one account. My other account, I could not get unto using either. what's up I wonder.
thanks for your info and help. I'll try again then wait till after school.
Have a Good day

Last edited by catluvmilk11; 02-11-2009 at 07:02 AM.. Reason: tried advice and wanted to add info
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Old 02-11-2009, 07:11 AM   #12
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Default Re: Help can't log into one of my accounts

Thanks everyone for the advice and support. I haven't heard anything from Ganz yet. To add there's definately something up with the servers as I've noticed on my other accounts that tournaments are not completing i.e. games I've played 2 hours ago have not posted the placings. I'll go on the assumption too that it'll be down for full maitenance around 9. My page also has some glitches. I enjoy Webkinz but Ganz should handle maintenance in a fashion where is fully down or not at all. They should also be fixing instead of creating...it's the long timers (like me) that will keep WW alive!
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Old 02-11-2009, 07:27 AM   #13
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Default Re: Help can't log into one of my accounts

I got onto 1 account but not the other. What's up with that?? Oh well, I'll try later after school.
Kind of annoying since I could not get on yesterday either...
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Old 02-11-2009, 07:43 AM   #14
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Default Re: Help can't log into one of my accounts

I can't log in either. I get the server message, but it takes forever to come up.
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Old 02-11-2009, 08:18 AM   #15
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Default Re: Help can't log into one of my accounts

I am having the same issues with my accounts with difficulties logging in.

My European account I can log in and do activities, games, etc.

My USA account gets the server error message. Long wait for log in screen to come up followed by long wait for error message.

I did the normal clean ups including chach clean up and open and close internet.

If lots of people are seeing this then turning my computer on and off may not help either.

Looks like this may be a bit longer to resolve.
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Old 02-11-2009, 08:24 AM   #16
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Default Re: Help can't log into one of my accounts

I understand totally how you feel. We have 3 accounts (one for each kid), and we try to at least do the mining each morning before the kids head down to the bus. It's their reward for getting up and ready right away in the morning. Unfortunately we also have one account, my youngest's of course, that keeps giving us the server error (GGRRRRR). I wonder if it has to do with the log in name that sets you to a specific server. It always seems to be the same account that we have the most trouble with logging in. Good luck getting in.....
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