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Old 07-24-2008, 08:19 AM   #11
jnmommy
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Default Re: Help!!!! Can't log in!

I got on. I just went through the parents area, and logged in and it was fine?? Everthing is good now. Thanks for the help.
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Old 07-24-2008, 08:24 AM   #12
raebear10
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Default Re: Help!!!! Can't log in!

My husband's laptop gives us the same thing, just x's. It works fine as long as you know what they should be saying to you. Our other two computers work like normal. The laptop worked fine until we went on vacation in June, then words changed to X's. It was especially hard at the adoption center with all X's. Double check what you are typing and keep trying. It does work with all X's, but the pop up you are getting is telling you something. You'll just have to guess what it might be saying or try it on another computer. Maybe a library or something would have a computer you could use? Or a friend or family member?
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Old 07-24-2008, 03:24 PM   #13
grumpy2112
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Default Re: Help!!!! Can't log in!

Do you generally access Webkinz through the login page, mci2.webkinz.com/loader4.php?go=loadReturnUser&aol=0&fs=0 ? If so, whenever you see the XXXX's, try logging in once through the main page, www.webkinz.com . I find this clears it up whenever I see it.

I've seen it happen on both IE & Firefox, so I don't think it is a browser specific problem.
grumpy2112 is offline Male
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