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Old 12-25-2008, 09:29 PM   #1
Lil Kinz
eemom is an unknown quantity at this point

Default Unanswered: Help can't access Webkinz!!!!

Help, I can't get on WW. Most of the time I only get a green screen; if I can access it says Please Wait... and I can't ever do anything. I wrote to CS at WK and they said ck. my browser, server etc. That can't be the problem because my son and his friend can access their WK accounts from the same computer/browser. They get on right away and can go right to activities, no waiting. What should I do?????
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Old 12-25-2008, 09:31 PM   #2
Your grandma is a
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Default Re: Help can't access Webkinz!!!!

http://mci2.webkinz.com/loader4.php?...ser&aol=0&fs=0
try this link
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Old 12-25-2008, 09:33 PM   #3
Lil Kinz
eemom is an unknown quantity at this point

Default Re: Help can't access Webkinz!!!!

thanks, I tried, but no luck.
eemom
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Old 12-25-2008, 09:34 PM   #4
Lil Kinz
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Default Re: Help can't access Webkinz!!!!

MAybe you should ask your son if he has a special computer with less firewall. It's possible
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Old 12-25-2008, 09:42 PM   #5
Lil Kinz
eemom is an unknown quantity at this point

Default Re: Help can't access Webkinz!!!!

Sorry, it accesses from the same computer.
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Old 12-25-2008, 10:37 PM   #6
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Default Re: Help can't access Webkinz!!!!

I have the same problem. I can access my Japan account the has only one webkinz. But my USA account with over 100 webkinz, I can't access!
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Old 12-25-2008, 10:43 PM   #7
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Default Re: Help can't access Webkinz!!!!

I have had the same problem- one account can load and the other can not even though I am on the same computer- give it some time and try again later-
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Old 12-25-2008, 10:45 PM   #8
MySquirtsquirt
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Default Re: Help can't access Webkinz!!!!

Same here...I can get on both my kids' accounts, and my other Japanese account, but to get on my US one...all I get is either a green screen or the please wait and only a partial loading of the main screen.

It's the same computer, nothing different except the user. Are there some accounts that are just having issues? The Customer Service on the main WW page doesn't help, since all it says is empty the cache, etc. Well, what do we do when everyone EXCEPT me can get into their accounts from the same computer???

Last edited by LuvMarshmallow; 12-25-2008 at 10:47 PM..
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Old 12-25-2008, 10:46 PM   #9
finneypinn
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Default Re: Help can't access Webkinz!!!!

I'm having the same problem. I can access my Asian account with 7 Webkinz on it just fine and my American account with 1 just fine but my main account with 70 just gets green screen or please wait, it won't do anything.
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Old 12-26-2008, 03:18 AM   #10
Honey2800
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Default Re: Help can't access Webkinz!!!!

Yeppers I am having that problem too... I had the same problem last night it logged me out around 2:30 am or so and wouldn't let me back in. I keep getting the green screen and then the "we cannot connect to webkinz world please come back later" message then it loggs me out. I got on at 6am. Now it's 3am and I can't log in again... I wonder what is up with WW?
Honey2800 is offline Female
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