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Old 08-15-2008, 03:47 PM   #1
skroller
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Angry Unanswered: HELP BLANK SCREEN

HELP my computer will not load webkinz. I click on log on and the computer goes to a white screen. It has happened to me before but I was able to get it up. I have done ALL of the things that the technical support says to do but nothing happens. Does ANYONE know how to figure this out.
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Old 08-15-2008, 03:48 PM   #2
Edward♥Cullen
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Default Re: HELP BLANK SCREEN

use the link at the botom of the webkinz homepage
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Old 08-18-2008, 10:17 AM   #3
skroller
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Default Re: HELP BLANK SCREEN

No that link does not work either. I can get online at my home but not at work. The last time this happened I was not logged on for over 6 months at work. It just helps out when I log on in my spare time at work and do some of the maintance things like the daily activities.
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Old 08-18-2008, 10:56 AM   #4
NanaAboo
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Default Re: HELP BLANK SCREEN

View Post Originally Posted by skroller
No that link does not work either. I can get online at my home but not at work. The last time this happened I was not logged on for over 6 months at work. It just helps out when I log on in my spare time at work and do some of the maintance things like the daily activities.
I've had that happen too both with a white screen and a green one. This is how I solved it:

Open RealPlayer and go to "Tools" and then "Preferences". Click on "Download & Recording". Uncheck the box that says "Enable Web Downloading & Recording". After I did all that it worked fine for me. Hope this helps!
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Old 08-18-2008, 11:37 AM   #5
ow it's fun to be...
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Default Re: HELP BLANK SCREEN

It just happened to me and I used the Customer Support link to get in? Hope it works for you!
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Old 08-19-2008, 09:04 AM   #6
skroller
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Default Re: HELP BLANK SCREEN

View Post Originally Posted by Aboo
I've had that happen too both with a white screen and a green one. This is how I solved it:

Open RealPlayer and go to "Tools" and then "Preferences". Click on "Download & Recording". Uncheck the box that says "Enable Web Downloading & Recording". After I did all that it worked fine for me. Hope this helps!

THANK YOU THANK YOU THANK YOU. I am so happy that it finally works you saved me.
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Old 08-19-2008, 09:06 AM   #7
hoopsyoyo2753
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Default Re: HELP BLANK SCREEN

That's never happened to me before, but I hope you're able to get on soon!!!!!!
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Old 08-19-2008, 09:08 AM   #8
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Default Re: HELP BLANK SCREEN

it could just be the site going down??
Sorry if this is no help to you :S
Emma x
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Old 08-19-2008, 09:22 AM   #9
steelilacs
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Default Re: HELP BLANK SCREEN

Oh that's terrible, that that has happened to you!
It's never happened to me before, but I don't go to work, I go to schoool
Im glad you got it working though!!!

-take care, lovelydragon <3
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