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Old 11-15-2007, 11:19 AM   #1
Lil Kinz
jimbo07 is an unknown quantity at this point

Default Unanswered: Help-all items gone!

My daughter had trouble logging in this morning. When she finally got in almost every piece of furniture in every room was gone. Also all items in "My Stuff" tool bar gone and nothing in storage. Kinzcash amount has not changed since last time.

Any suggestions?
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Old 11-15-2007, 11:25 AM   #2
Littlex3red
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Default Re: Help-all items gone!

log off completely -- then log back in-- sometimes I loose my stuff in my dock like that -- I also have had to shut down my
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Old 11-15-2007, 11:37 AM   #3
ItachiXD
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Smile Re: Help-all items gone!

View Post Originally Posted by littlex3red
log off completely -- then log back in-- sometimes I loose my stuff in my dock like that -- I also have had to shut down my computer.
Let me just finish that sentence......
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Old 11-15-2007, 11:53 AM   #4
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Default Re: Help-all items gone!

ohh no I read this happened to someone else yesterday too..the common troubleshooter is to clear cache and reboot..not sure if that will help, if not..may be worthy contacting ganz..contact info in my siggy...
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Old 11-15-2007, 03:35 PM   #5
Lil Kinz
jimbo07 is an unknown quantity at this point

Default Re: Help-all items gone!

Many thanks. This worked. Cleared cache and then restarted computer. Everything was back.
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Old 11-15-2007, 06:09 PM   #6
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Default Re: Help-all items gone!

Hmm...This has never happened to me before, but I'm guessing that you should maybe contact Ganz somehow. Have you tried logging out and back in, to see if maybe it was just a short glitch?


Sincerely,
Doodle125
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Old 11-16-2007, 10:58 AM   #7
Lost102938
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Default Re: Help-all items gone!

Well sometimes when you invite someone over then log out then log back in that exact thing happens, so try to log on and off a few times. Always LOG OFF!!!!!!!
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