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Old 04-25-2009, 08:14 AM   #1
crazycar83
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horses124 will become famous soon enough

Default Unanswered: HELP!! Adoption Problem!!

OK so while trying to adopt the new may webkinz zebra I put in his name and then the secret code on his tag. When I try to type in the for your security thing (the random jumble of 5 letters) it says your password needs to be at least six letters long when I try to go to the next part of adoption. This has never happened to me before!! And I don't know what they are talking about!!!!

Anybody? Anybody at all???? Please Help!!!!!!!!!!!!

Please people!!!! Help I have no idea what to do!!!!!!!!!!!!!!!

Last edited by horses124; 04-25-2009 at 08:14 AM..
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Old 04-25-2009, 08:50 AM   #2
jet3461
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Default Re: HELP!! Adoption Problem!!

That's odd... Have you tried logging out an logging back in? Or maybe you should clear you cache...

Here is the link on how to clear your cache:

http://www.webkinzinsider.com/forum/...-cache-302021/

Hope I helped!


~El
Elephant is offline Male
Old 04-25-2009, 08:53 AM   #3
crazycar83
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horses124 will become famous soon enough

Default Re: HELP!! Adoption Problem!!

View Post Originally Posted by Elephant
That's odd... Have you tried logging out an logging back in? Or maybe you should clear you cache...

Here is the link on how to clear your cache:

http://www.webkinzinsider.com/forum/...-cache-302021/

Hope I helped!


~El
Thanks! I will try that!!
horses124 is offline
Old 04-25-2009, 08:53 AM   #4
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Default Re: HELP!! Adoption Problem!!

I dont really know what you can do but you can try calling ganz
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Old 04-25-2009, 08:55 AM   #5
e Always Knew I'd be
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Default Re: HELP!! Adoption Problem!!

Try logging in and out if you haven't already....
ilovewebkinz100 is offline Female
Old 04-25-2009, 04:38 PM   #6
cookiecrumbles
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Default Re: HELP!! Adoption Problem!!

That is weird. . . If none of the above tips works, try calling Ganz. They should be able to help you out
Old 04-25-2009, 04:53 PM   #7
Peaches luvd Wacky
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Default Re: HELP!! Adoption Problem!!

i will try to call ganz
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Old 04-25-2009, 06:43 PM   #8
Woooooh I'm a
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Default Re: HELP!! Adoption Problem!!

try resetting your password, or contact ganz somehow, and ask for a new password! good luck!
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