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Old 03-23-2009, 04:45 PM   #1
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Question Unanswered: HELP-Adobe Flash problem

All of a sudden Webkinz won't let me sign, the spot where u click to log in says I have to install Adobe Flash, which I have done and it still won't let me log in.

Is anyone else having the problem or is it just me???

Thanks!
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Old 03-23-2009, 04:52 PM   #2
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Default Re: HELP-Adobe Flash problem

I have had that problem in the past. Did you restart your computer after you downloaded the newest flash player? I had a problem with the download not completely downloading for me, it took a couple of trys to get it to download correctly. I hope this helps.
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Old 03-23-2009, 05:00 PM   #3
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Default Re: HELP-Adobe Flash problem

I've restarted and reinstalled 4x and still can't get it to work.

Thank you for your suggestion, I've given you rep points for your help

Last edited by bbstinger; 03-23-2009 at 05:01 PM.. Reason: spelling
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Old 03-23-2009, 05:07 PM   #4
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Default Re: HELP-Adobe Flash problem

I would love to be able to help you further, but that is the extent of my computer knowledge.
Good luck, I hope someone out there can give you a solution, and soon. I know how frustrating it can be not being able to get into WW.
Thanks for the rep.
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Old 03-23-2009, 07:28 PM   #5
 
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Default Re: HELP-Adobe Flash problem

alot of time restarting might help but you might want to do a disk cleanup to clear temporary internet files so when you log into Webkinz World it'll be error free and if you need to install adobe flash player it'll not be an issue...alot of time adobe updates are run when you're not using your browser...hope this helps
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Old 03-24-2009, 09:54 AM   #6
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Default Re: HELP-Adobe Flash problem

Do you have the upgraded version of adobe? If you don't that's your problem. I had the same problem, and installed the new version and it helped so much!

Hope I helped!

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