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Old 01-03-2010, 10:43 AM   #1
Lil Kinz
jewl13 is an unknown quantity at this point

Exclamation Unanswered: Help with account expiary!

January 9, 2009, I logged on my 5 webkinz pet. It told me that because I logged it on early, i would get

an extra three months. (this would take me to April 9, 2010)

This week, (january 2) I received a weeks notice that my account was set to expire on January 9, 2010. I

didn't get the three extra months.

Is there anything I can do? Someway to contact them?

Help is appreciated
jewl13 is offline Female
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Old 01-03-2010, 10:48 AM   #2
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Default Re: Help with account expiary!

Hi Jewl, welcome to WI!!! Here is the link to contacting Ganz...
Contact Ganz - Webkinz Insider Wiki Give them a call tomorrow, I'm sure they'll fix it up for you! Good luck, CJ
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Old 01-03-2010, 12:44 PM   #3
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Default Re: Help with account expiary!

Welcome to ! Hmm that is strange, like conchyjane, i think it might be a good idea to contact ganz before january 9th when it says your account is due to expire.


-I hope this helped! 

Last edited by labsrock; 01-03-2010 at 12:46 PM..
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