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Old 01-03-2010, 10:42 AM   #1
Lil Kinz
jewl13 is an unknown quantity at this point

Exclamation Unanswered: Help with account expiary!

January 9, 2009, I logged on my 5 webkinz pet. It told me that because I logged it on early, i would get

an extra three months. (this would take me to April 9, 2010)

This week, (january 2) I received a weeks notice that my account was set to expire on January 9, 2010. I

didn't get the three extra months.

Is there anything I can do? Someway to contact them?

Help is appreciated
jewl13 is offline Female
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Old 01-03-2010, 10:49 AM   #2
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Default Re: Help with account expiary!

View Post Originally Posted by jewl13
January 9, 2009, I logged on my 5 webkinz pet. It told me that because I logged it on early, i would get

an extra three months. (this would take me to April 9, 2010)

This week, (january 2) I received a weeks notice that my account was set to expire on January 9, 2010. I

didn't get the three extra months.

Is there anything I can do? Someway to contact them?

Help is appreciated


Hi that must be a glitch. Because whenever you adopt a pet it gives until the next year. So let's say that you adopted a , a and a:acs: on Janurary 1, 2010. You wouldn't get 3 months till it would expire but it wouldn't give you 3 years till it woujld expire, But it would give you until the next year on January 1, 2011. Make sense? And if this doesn't work or make sense then contact GANZ. Their phone# should be a sticky in here I believe. If it isn't just let me know. And I'll find it for you.

~Delilah~
Delilah is offline Female
Old 01-03-2010, 10:59 AM   #3
hy am I still a
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Default Re: Help with account expiary!

Exactly like stated above.
Call GANZ but they did give out the 3 months WITH a deluxe membership. That was the only time. GANZ Phone # is: 1866WEBKINZ
SmelzGood84 is offline Male
Old 01-03-2010, 11:01 AM   #4
gangnam style
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Default Re: Help with account expiary!

You get exactly a year with any pet or pets you adopt, unless you adopt during the grace period, which gives you two years until it expires. You actually weren't supposed to get those 3 extra months, unless I'm reading your post wrong.
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