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Old 01-08-2012, 01:55 PM   #1
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Angry Unanswered: Help

How do I know when my deluxe account expires? It expires in january and I want to use my estore points before it expires.
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Old 01-08-2012, 02:02 PM   #2
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Default Re: Help

Click on the MyPets button, and in the bottom right corner, it should say when your deluxe expires.
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Old 01-08-2012, 02:03 PM   #3
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Default Re: Help

Once your estore points are in your account, you don't have to worry, ganz won't take them if your no longer a deluxe. But to prevent automatic payment for anther deluxe after your's expires, be sure to check the email you used when paying. Ganz will send a message allowing you to prevent automatic renewal, and if you don't want to be a deluxe anymore, I suggest you go through with it Hope this helped!
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Old 01-08-2012, 02:09 PM   #4
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Default Re: Help

I can not get to the my pets button because my screen is 2 big and it will not let me change the size. I am on my laptop right now because my normal computer is at bestbuy getting repaired. It had a virus on it. And I want to use my points to get stuff for deluxe only. I want to wait and see what comes out in the future though. I am not planning on renewing my deluxe account since they took the gold zone off.
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Old 01-08-2012, 02:14 PM   #5
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Default Re: Help

Ok then, you're somewhat wanting exclusively mutual goals. (I'm slow so let me get this strait lol) You wanting to keep your estore points which is no biggie, but you also want to use them for future deluxe only items. You don't want to be deluxe anymore though, so your trying to find out when it expires. Perhaps you could try on a different computer or a friends? If all else fails I think you can go to your estore account, look at your purchases, and just add months up to january from the day you bought the deluxe membership! This will more than likely work
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Old 01-08-2012, 04:14 PM   #6
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Default Re: Help

Umm what browser do you use on Webkinz? Try usng Chrome or IE and adjusting the screen by making it not full screen. I dunno I don't really have this problem.
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Old 01-08-2012, 04:26 PM   #7
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Default Re: Help

View Post Originally Posted by Kaleb
I can not get to the my pets button because my screen is 2 big and it will not let me change the size. I am on my laptop right now because my normal computer is at bestbuy getting repaired. It had a virus on it. And I want to use my points to get stuff for deluxe only. I want to wait and see what comes out in the future though. I am not planning on renewing my deluxe account since they took the gold zone off.
Try this. How to use WW with a Netbook - Webkinz Insider Wiki
It should work with a laptop too.
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Old 01-08-2012, 06:03 PM   #8
•// ❣ ѕoх ❣ //•
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Default Re: Help

When it expires you have the purple and yellow dock and you get a message that says it's expired. Mine expired few weeks to a month ago
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Old 01-09-2012, 10:54 AM   #9
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Default Re: Help

Spend all of them earlyer in the year so you are SURE that your account hasn't expired....I hope that i helped!!
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