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Old 06-21-2011, 04:46 AM   #1
Lil Kinz
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Default Unanswered: Help

I keep getting logged out when I am doing classes which gives me a red X. Does anyone else get forced out when in classes?
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Old 06-21-2011, 01:59 PM   #2
Kafeebunny
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Default Re: Help

I'm sorry that's happening, how frustrating! There has been some ongoing problems with random log-outs for a while now (since December), and I'm not sure if anybody has come up with solutions yet, but I would check this thread to get the latest information on the glitch:
http://www.webkinzinsider.com/forum/...ndomly-688602/

I've heard that using Google Chrome can help with the random log-outs, but it does have other problems (such as dock-loading glitches and is unable to load Moolah Mountain).

Your best shot would probably be to call Ganz, especially if this problem is only happening during your academy classes. They may be able to help you avoid this problem, or at least it might pressure them to work on getting it fixed. Here's a link to a WIki page that tells you how:
Contact Ganz - Webkinz Insider Wiki

Restarting your computer or experimenting with other browsers might be able to help, too.

I'm sorry this glitch is affecting you! Good luck!
~Kay
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Old 06-21-2011, 02:04 PM   #3
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Default Re: Help

I have heard that being in certain areas before going to the academy can contribute to this issue. For that reason I always do my classes right after logging into my account and that seems to be working for me.
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