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Old 09-03-2010, 11:04 AM   #1
Webkinz :)
roundandround is an unknown quantity at this point

Default Unanswered: Help!

Hi! My sister shoutingdreams, can't post or do anything on her account. She can't message either. What can she do?
roundandround is offline Female
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Old 09-03-2010, 12:44 PM   #2
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Default Re: Help!

When I try doing the search for her name, it says 'no matches'. Maybe she didn't totally finish registering? Or maybe she was banned and deleted for some reason? I'm not sure, but it doesn't list her as a member here.
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Old 09-03-2010, 12:47 PM   #3
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Default Re: Help!

Did you register on the same computer? If you did, the staff probably thought it was you registering another account. If that is the case, you could PM them and explain that it is your sister, not you.
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Old 09-03-2010, 01:18 PM   #4
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Default Re: Help!

It probably wasn't activated yet. Did you check your emails for the activation email? You need to click the link to fully activate her account, and she won't be able to use it until a mad/admin views it.
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Old 09-03-2010, 01:26 PM   #5
FIA
FluffyInAlabama
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Default Re: Help!

Your sister (or parent) has not yet responded to the activation e-mail, so her account is not yet active. I just prompted the system to send out a second e-mail.

If your sister is at least 13 years old, the message was sent to her e-mail account. If your sister is under the age of 13, the message was sent to your parents.
FIA is offline Female
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