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Old 03-28-2010, 10:01 AM   #1
carry on.
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Default Answered: Help ... ?

My family, got this new Laptop- well, it's not new, but my brother got a new Laptop, from his Medical School, and, he didn't need this one. So, it's one of the best Laptops, available.
I was on Webkinz Insider, this morning, and, all of a sudden, my screen was frozen, and it said that the "Program was not responding". So, I tried to Log Off, and, get back on, the Laptop, but, it didn't work. Instead, the program, Startup Repair, appeared, and, requested to click OK. I clicked OK, and, it then took about, 10 minutes, for it to fix all of the programs. I restarted the computer, as it told me to, and I actually made it, back on. My Backround Wallpaper, was changed, and, I only had 4 programs left, out of about 20- Skype, the Recycle Bin, iTunes, and, some other program, that my brother, downloaded. There wasn't a "Mozilla Firefox", or, an, "Internet Explorer", so I couldn't go, on the Internet.
My Dad, even tried. It, STILL, didn't work.

ANY, advise?

Last edited by coolio101; 03-28-2010 at 01:56 PM..
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Best Answer - Posted by AnthonysMommy
It should have come with a restore disc for whatever version of Windows you had. If you run the disc, you can download all of the Windows programs again including Internet Explorer.
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Old 03-28-2010, 12:07 PM   #2
I stole your
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Default Re: Help ... ?

I'm sorry, I'm not sure, but you should probably call a computer guy if you can't figure out how to fix it. But you should wait a little bit first to see if someone else can help.
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Old 03-28-2010, 01:45 PM   #3
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Default Re: Help ... ?

Did you try system restore? That may work.
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Old 03-28-2010, 01:55 PM   #4
carry on.
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Default Re: Help ... ?

Thanks, everyone. I'll wait, and see, if, we can fix it.
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Old 03-28-2010, 07:08 PM   #5
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Default Re: Help ... ?

There is service help desk thing that you can call. or you can take it to the store to get it fixed
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Old 03-28-2010, 07:12 PM   #6
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Default Re: Help ... ?

It should have come with a restore disc for whatever version of Windows you had. If you run the disc, you can download all of the Windows programs again including Internet Explorer.
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Old 03-28-2010, 07:59 PM   #7
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Default Re: Help ... ?

sounds like it may have booted to safe mode. Try using system restore.
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Old 03-28-2010, 08:01 PM   #8
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Default Re: Help ... ?

maybe call the geek squad. the can probably get it to work if you arent sure how to. otherwise, like others said, use the system restore.
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