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Old 02-25-2010, 09:55 PM   #1
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Angry Unanswered: HELP!!!!!

I have orders at my shop but when I try to upload them it says wrong GIF extension!!!! How do I fix it???? I don't want to get a reputation of not filling orders
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Old 02-26-2010, 08:46 AM   #2
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Default Re: HELP!!!!!

I am not sure how to fix the problem, but as for your reputation, if at all possible I would suggest contacting those that contacted you and letting them know you have recieved their orders, are having some difficulty, but will be filling them as soon as you can. Most people are patient if told that they're not being ignored.
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Old 02-26-2010, 12:28 PM   #3
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Default Re: HELP!!!!!

Is there any other text that appears on that error notice besides just Wrong GIF Extension?

I've never gotten that notice, but I'm guessing it could because of the extension that you saved your file as. Certain programs such as paint will automatically save it as a .bmp, and some such as photoshop will automatically save it as a .psd.

I don't think all these filetypes are permitted by WI for use of an Avatar/Signature. When you go to edit your file on whatever program you're using, click on "Save As" as opposed to "save."
Then, type in your filename. right under that, there should be a file type such as "Bitmap .bmp," or something like that. Click on the arrow next to this, and, if possible, select either JPEG, or GIF. These both have always worked for me.
Hopefully that solves your problem
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Old 02-27-2010, 09:23 PM   #4
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Default Re: HELP!!!!!

Try uploading it to paint and saving it as a new picture.
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