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Old 12-08-2009, 04:19 PM   #11
Look ma I'm a
Webkinz :)
 
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Alohapanda is not just visiting!Alohapanda is not just visiting!Alohapanda is not just visiting!Alohapanda is not just visiting!Alohapanda is not just visiting!Alohapanda is not just visiting!Alohapanda is not just visiting!Alohapanda is not just visiting!Alohapanda is not just visiting!Alohapanda is not just visiting!Alohapanda is not just visiting!

Default Re: HELP!!!!!

Well that has happened to me. (like when the bar keeps going around the leaf but never stops?) Anyways that is what happened to me and i just pressed F5 and looged back in. It may take a few tries but usuallly it works. I hope you get to see it soon!
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Old 12-08-2009, 04:23 PM   #12
pee queen
Webkinz :)
 
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webkinzro is an unparalleled talent
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Default Re: HELP!!!!!

1.clear you cache.
2.clear you browsing history.

Ganz's number is:
1-866-932-5469 or 1-866-GANZ

You can view there customer Supprt page.....Click here to view it ←←←
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Old 12-09-2009, 06:03 PM   #13
Gift Guru
 
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AsH xO is a WI addict!
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Default Re: HELP!!!!!

Here is a post that I made on a different thread that could help you with the situation you're in right now:

Originally Posted by AsH xO
I suggest you try logging in and out constantly. If that doesn't help, try clearing your cache. Here's a great guide that shows you how to clear your cache if you don't know how to do so: How to Clear Your Cache, especially after Webkinz updates!!

If clearing your cache doesn't work, I suggest you try contacting Ganz. However, if you decide contacting Ganz, you should call them and not email them because you'll just get an automatic email response if you email them. Good luck!
If this doesn't help you, please let me know because I would love to help you more - good luck!
AsH xO is offline Female
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