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Old 12-08-2009, 01:24 PM   #1
Call me Nathy.
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Exclamation Unanswered: HELP!!!!!

I'm crying right now!! I try, and try, and try, and try, and TRY to get into KinzVille Park, but they won't let me!!!!!!!!!!!!!!!!!!!!!!!!!! Every time I try, it won't stop loading!!!!!! I can't even get a glimpse of what it looks like!!!!!!!!!!!!!! My friend can go in, but I'm so jealous, I can hardly talk to her!!!!!! PLEASE HELP ME!! I'm BEGGING! GANZ told me that they fixed it, but it still won't work!!!!! HELP!!!!!!!!
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Old 12-08-2009, 01:29 PM   #2
Call me Isabel!!
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Default Re: HELP!!!!!

hmm i dont know if i can help here, u might want to call the customer service thing. sorry if i am not much help.
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Old 12-08-2009, 01:30 PM   #3
Call me Nathy.
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Default Re: HELP!!!!!

What's the number?
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Old 12-08-2009, 01:31 PM   #4
Oh! I Am Green!
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Default Re: HELP!!!!!

When you try to go in, do you turn your phone on and wait a few minutes Before you try to go to the park? tThen when you go to the park, go to the Kinz chat, Not Kinz chat Plus, and before you hit on the sign wait 30 to 45 seconds, then try it. That should take care of it for you. Good Luck!
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Old 12-08-2009, 01:39 PM   #5
Call me Nathy.
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Default Re: HELP!!!!!

Hmm, I never tried turning my phone on. I'll log on WW and see if it works...

IT WON'T WORK!!!! Now I'm crying AGAIN!! The only thing that came up was the Kinz Chat bar!!!!!

Last edited by webkinzrule2; 12-08-2009 at 01:39 PM..
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Old 12-08-2009, 01:39 PM   #6
ill PM
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Default Re: HELP!!!!!

Ganz # is 1.866.932.5469 they can talk you through clearing your cache, etc. if you do not know how. That may be your problem.
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Old 12-08-2009, 01:43 PM   #7
Call me Nathy.
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Default Re: HELP!!!!!

I'll ask my parents if I can do that, when they get home. I feel a little shy.
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Old 12-08-2009, 02:49 PM   #8
kayemilam
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Default Re: HELP!!!!!

Try clearing your history and password Cache.

Close all windows except webkinz.

restart your computer

check your memory - how many photos etc on your computer

It is high demand because it is new! You could go to club house and the GARDEN to make your pet feel better. xox
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Old 12-08-2009, 03:41 PM   #9
ILoveMyAliCat
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Default Re: HELP!!!!!

Hmm.. Maybe if there's a different computer that you can use then try on the other computer. WW needs to really fix their site.
Old 12-08-2009, 04:15 PM   #10
Call me Nathy.
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Default Re: HELP!!!!!

View Post Originally Posted by ILoveMyAliCat
Hmm.. Maybe if there's a different computer that you can use then try on the other computer. WW needs to really fix their site.
I agree! It's got a lot of errors...
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