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Old 09-09-2009, 11:46 PM   #11
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Default Re: Help!

Thanks Kylie, LOL, we must have posted at the same time. None of those worked for me. The link you provided is the link that is used once you have signed in and start the never-ending "loading" nightmare.

Yes, more suggestions would be helpful!

I don't remember the GANZ "HOTLINE". Anyone? Anyone?
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Old 09-10-2009, 12:42 AM   #12
e love Red Sox!
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Default Re: Help!

This actually used to happen to me. I did all the normal things everyone suggested and nothing worked. What it ended up being was our router. It hadn't been updated. Once it was up to date, PRESTO, no more waiting!! (Unfortunately, I can't tell you HOW to do this because I had a friend who is a computer whiz do it). Good luck!!!
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Old 09-10-2009, 07:43 AM   #13
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Default Re: Help!

View Post Originally Posted by TXRedJill
Thanks Kylie, LOL, we must have posted at the same time. None of those worked for me. The link you provided is the link that is used once you have signed in and start the never-ending "loading" nightmare.

Yes, more suggestions would be helpful!

I don't remember the GANZ "HOTLINE". Anyone? Anyone?
Number is 1-866-932-5469

And I always forget it too. The number is also located in a sticky thread at the beginning of the Help Forum.

Last edited by PaperButterfly; 09-10-2009 at 12:47 PM..
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Old 09-11-2009, 08:38 AM   #14
I know that we are a
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Default Re: Help!

I wish I can help Jessi... I don't think I really have an answer for you I want you to post on this thread when you find out what is happening or when it starts to then again work.

~Kylie
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Old 09-11-2009, 08:54 AM   #15
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Default Re: Help!

Try pressing F5
Try Firefox or Internet Explorer.
OR try clearing your cache
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Old 09-11-2009, 09:27 AM   #16
DANGIT. D:<
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Default Re: Help!

Hmm.. Strange. Ill try thinking of some solutions..
But if I cannot, I'm sorry.
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Old 09-11-2009, 09:30 AM   #17
I be Shadow. >:D
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Default Re: Help!

There's a few different things you can try:

1. Clear your cookies and cache.
2. Clear your internet history.
3. Try a different browser.
4. Restart the computer, if all else fails.

If none of those work, I'd say just try again later. Maybe Webkinz is busy.
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Old 09-11-2009, 09:48 AM   #18
Jessi239
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Default Re: Help!

I don't think it is my router, mine is broadband and it's very fast. I did everything I can do and the reply from Ganz doesn't help at all. Maybe I should spent a few days checking my computer. I tried to borrow my sister's computer to feed my webkinz so hopefully I can log in soon. I will close the thread now. Thanks for your help everyone! =]
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