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Old 09-05-2009, 09:49 PM   #11
ʎʞɔɐʍ ɐp sı ɯoɯɹǝʞɔo
Gift Guru
 
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rockermom was born a herorockermom was born a herorockermom was born a hero
rockermom was born a herorockermom was born a herorockermom was born a herorockermom was born a herorockermom was born a herorockermom was born a herorockermom was born a herorockermom was born a herorockermom was born a herorockermom was born a hero

WI Subscriber
Default Re: Help!

OMgosh!!! How lucky are you???

Try what everyone said.

There is always the ganz phone number to call if you can not fix this yourself.
They have been so much better with their customer service in the last few months.
They will surely be able to help you if you can not figure it out yourself.

Congrats on the jacket!
rockermom is offline Female
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Old 09-06-2009, 09:37 AM   #12
Lil Kinz
RenoCreek is an unknown quantity at this point

Default Re: Help!

Thanks. I tried that again and have it set to delete each time I close the internet. Still freezing. I can't take care of my garden, go to school, do daily activities, magic forest, curio shop. I am getting really frustrated with webkinz. I have tried friends computers, different internet providers and nothing is helping. I have a "club of webkinz" users that all of them are having the same problems as I am having but, none of us can find a fix. I am a deluxe member and I can't get on to do any of the deluxe membership stuff. It really stinks...
Thanks for your help and for listening.
RenoCreek is offline Female
Old 09-06-2009, 09:41 AM   #13
Lil Kinz
RenoCreek is an unknown quantity at this point

Default Re: Help!

thanks Rockermom. I have called Ganz but they are telling me that I am the only one having this problem because no I else has called them. I know of four other people that called them during the same week that I called them (twice) so I know that it is not just me. It is just frustrating.
RenoCreek is offline Female
Old 09-06-2009, 09:47 AM   #14
Gifted
 
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valwiehl wows us all with wondervalwiehl wows us all with wondervalwiehl wows us all with wondervalwiehl wows us all with wondervalwiehl wows us all with wondervalwiehl wows us all with wondervalwiehl wows us all with wondervalwiehl wows us all with wondervalwiehl wows us all with wonder

Default Re: Help!

try putting the item up to sell it- (dont sell it!) and then take it down again. It works for me sometimes. good luck getting ur jacket back!
valwiehl is offline Female
Old 09-06-2009, 12:33 PM   #15
Webkinz :)
 
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Jenna375 is just really niceJenna375 is just really nice

Default Re: Help!

Call Ganz and let them now.
They are really the only ones.
But before you vall them clear your cache then see.
Jenna375 is offline Female
Old 09-06-2009, 12:35 PM   #16
COWS4YOU
 
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COWS4YOU has disabled reputation

Default Re: Help!

Have you tried a different browser RenoCreek?
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Old 09-06-2009, 12:36 PM   #17
Asacardimus
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Asacardimus is an unparalleled talent
Asacardimus is an unparalleled talentAsacardimus is an unparalleled talentAsacardimus is an unparalleled talentAsacardimus is an unparalleled talentAsacardimus is an unparalleled talentAsacardimus is an unparalleled talentAsacardimus is an unparalleled talentAsacardimus is an unparalleled talentAsacardimus is an unparalleled talentAsacardimus is an unparalleled talent

WI Subscriber
Donation Level 3 
Default Re: Help!

View Post Originally Posted by RenoCreek
Is anyone else having problems with their Webkinz pages freezing? I have been having this problem now for over two weeks. I have tried clearing my cache, using internet explorer & firefox but nothing seems to be helping. Anyother ideas out there?
I was having a problem about two weeks ago too. I switched temporarily to Google Chrome (which for some reason did work) and now it works on the rest of my browsers. No idea why.
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Old 09-07-2009, 11:03 AM   #18
Lil Kinz
RenoCreek is an unknown quantity at this point

Default Re: Help!

Thanks I will try that again. I have updated my browsers I had even added Google Chrome but it wouldn't work with it either but i will try it again. Thanks everyone for all of your help. I have called GANZ twice and have been told they can't reproduce the problem so it is on my end and have been told that I am the only one having this problem. Which I know is not true. All of my friends and family that do webkinz are having the same problem. We all use different internet providers and some use internet explorer the others use firefox.
Thanks again to everyone for all of your help.

RenoCreek is offline Female
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