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Old 08-10-2009, 04:00 PM   #1
clikits99
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Default Unanswered: help!!!!!!!!!!

help!!!!!!!!! i have a book stuck in my webkinz room it was not on a table it has been stuck sense i put it there by mistake and i cant pick it up and move it or bring it out i can still read it [i am glad about that because you cant get in the wshop] but i dont like where it is HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!
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Old 08-10-2009, 04:07 PM   #2
Sabrina
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Default Re: help!!!!!!!!!!

Aww! It's the dreaded table glitch! It's posted on the front page.
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Old 08-10-2009, 04:17 PM   #3
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Default Re: help!!!!!!!!!!

When I have had something stuck before I went to the Webkinz Login page and clicked on Customer Service and then selected I have Something Stuck. You will need one of your pets Secret Code. You can also just call Ganz.
Hope you get your book unstuck.
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Old 08-10-2009, 04:22 PM   #4
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Default Re: help!!!!!!!!!!

View Post Originally Posted by clikits99
help!!!!!!!!! i have a book stuck in my webkinz room it was not on a table it has been stuck sense i put it there by mistake and i cant pick it up and move it or bring it out i can still read it [i am glad about that because you cant get in the wshop] but i dont like where it is HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!
The best thing to do is to go to the customer support and click the link for I have something stuck in my room. As the post above says, you will need to provide them with your WW id and a pet code (any of your pets will do).

Tell them the name of the item and the room it is stuck in. It might take a day or two, but if you provide them an e-mail address, they will advise you when it is been corrected.

Don't worry about it, it happens all the time...
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Old 08-10-2009, 08:09 PM   #5
clikits99
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Default Re: help!!!!!!!!!!

ok that will work oh and and brinigirl123 it is not on a table it is on a floor
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Old 08-10-2009, 08:16 PM   #6
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Default Re: help!!!!!!!!!!

i have had the same happen to me it was not on a table yet it got stuck-- it got stuck last year it is still there
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Old 08-10-2009, 08:38 PM   #7
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Default Re: help!!!!!!!!!!

Contact Ganz. They got my trophy unstuck when it was stuck Just go to he Customer Service and fill out the form and it shold appear back in your dock in a few days
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Old 08-10-2009, 08:40 PM   #8
Kafeebunny
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Default Re: help!!!!!!!!!!

It's a table glitch that is all over webkinz.
WALK out of the room, then WALK back in for a temporary fix.
Read more on the front page!
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Old 08-10-2009, 08:49 PM   #9
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Default Re: help!!!!!!!!!!

The same thing happened to me too, I had a trophy and it got stuck on the floor. . . After a long while, it eventually got unstuck. Other people, thanks for the advice to get things unstuck sooner.
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Old 08-10-2009, 08:50 PM   #10
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Default Re: help!!!!!!!!!!

A lot of people have had trouble dealing with stuck items.
The best solution to this problem is to clear your cache and restart
your internet browser. If the problem is still persisting after you try both
of those, you could try contacting Ganz or even your computer provider.

- Midnights Bliss
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