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Old 04-13-2009, 05:16 PM   #1
Liberty
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Default Unanswered: Help !!!!!!!!

it's my pet's 2nd birthday and i didn't get a piece of cake i thought
i was suppose to get cake or a letter and i got birthday cake when it was my first pet's
2nd birthday and i didn't get any today please help !!!!!!!!!!!!
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Old 04-13-2009, 05:16 PM   #2
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Default Re: Help !!!!!!!!

That's been happening a bit. You can call GANZ and tell them, maybe clear your cache, restart your computer, and log in again.

-Pugs
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Old 04-13-2009, 05:18 PM   #3
ill PM
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Default Re: Help !!!!!!!!

I'm so sorry to hear that your pet didn't get it's birthday cake. I did think you were supposed to get a piece of cake on a pet's birthday. You may want to see if you can call Ganz. They would be able to make sure your pet gets a piece of cake.
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Old 04-13-2009, 05:18 PM   #4
ell have a good day
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Default Re: Help !!!!!!!!

Ok that is weard but wearder things have happend in webkinz
at least your pet did not lose its ears ! LOL
Are you shure it was its B-Day ? Check ok
Then if it is i would contact ganz and hope for the best
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Old 04-13-2009, 05:20 PM   #5
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Default Re: Help !!!!!!!!

Yes i would double check that it was my pets birthday..if it was..i would contact ganz.
do u have an overcrowded dock? if so then maybe it got burried in there and u jsut didn't c it.
THose are the only explinations i can give u! hope this helps and u get ur cake!
mtlucas
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Old 04-13-2009, 05:21 PM   #6
ha'ts up? ;]
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Default Re: Help !!!!!!!!

Don't worry, it's just a mistake. There have been numerous glitches lately. You'll get your piece of cake in the next day or two. However, if you don't, you can contact Ganz. Or, just try refreshing the page (F5) and logging back in.
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Old 04-13-2009, 05:22 PM   #7
Liberty
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Default Re: Help !!!!!!!!

it's my pet's birthday april 13th is her birthday
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Old 04-13-2009, 05:31 PM   #8
e love cupcakes
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Default Re: Help !!!!!!!!

I'd wait and see if anything shows up - for my pet's birthday, it showed up later in the evening - around 9:30. I've seen on the forums that this has been happening to a lot of people, and for some it appears within a few days or a few hours, but others have had to call Ganz. It's up to you, but hopefully your pet gets their cake soon!
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Old 04-13-2009, 07:17 PM   #9
Slytherin for this
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Default Re: Help !!!!!!!!

That happens a lot. Think about how many pets have birthdays each day. There are alot and I'm sure there will be mistakes.
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