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Old 03-26-2009, 06:27 PM   #11
Hiya WI!
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Default Re: HELP

Yes, everyone is very correct. The important thing to remember is that Cash Cow trophies DO NOT like to be on the floor. They get stuck almost every time.
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Old 03-27-2009, 11:06 AM   #12
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Default Re: HELP

I have had an awful time with my cash cow trophies but have had very good luck with sending customer service the stuck item report. Is has always been fixed the next day. The only bad part is they have to reset all of them-they can't just do it from one room so you need to put them again where you want them. I am very carefull now about not moving them anymore because it seems like everytime I did they would get stuck. That has not happened to any of my other trophies so must be a cash cow glitch.
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Old 03-27-2009, 05:56 PM   #13
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Default Re: HELP

I want to thank you all SO much for the advice and support! It is very nice to know so many people are there when you need help.

THANK YOU!
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Old 03-27-2009, 05:59 PM   #14
hi:)
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Default Re: HELP

Sorry they are stuck! Either call Ganz or fill out the form stuck items!
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Old 03-27-2009, 06:13 PM   #15
ebaday
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Default Re: HELP

It's probably stcuk! Go to the Webkinz World hompage and click on Coustemer Service. There should be a dropdown list that says " I haven something stuck", Click on it then fill out the info and WA LA!!

Good Luck!
Old 03-28-2009, 03:59 PM   #16
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Default Re: HELP

Thanks for the advice!
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Old 03-28-2009, 04:30 PM   #17
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Default Re: HELP

You should tell ganz. They would fix it
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