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Old 01-03-2009, 05:23 PM   #1
monkey08
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Default Unanswered: HELP!!!!!!!!!!!!!!!!!!

HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! my cardinals hair is falling out! i was playing with him and i was touching his hair and it started falling out!!!! HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Old 01-03-2009, 05:26 PM   #2
WhiteTerrierFan
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Default Re: HELP!!!!!!!!!!!!!!!!!!

It's probably just a little bit of hair coming off. Just try not to touch the fur too much.
Old 01-03-2009, 05:31 PM   #3
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Default Re: HELP!!!!!!!!!!!!!!!!!!

this has happened to my daughter's yellow lab. I think it happens because the thread underneath that keeps all the fur together became loose or broken. Just try not to handle your webkinz a lot.
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Old 01-03-2009, 08:27 PM   #4
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Default Re: HELP!!!!!!!!!!!!!!!!!!

Oh my! I am so sorry to hear that happened!
Was it the "long" hair on the top of his head or the soft plushy fur?

If it was the long hair, I wouldn't panic too much, it's probably just some loose hairs coming out.
If it's the soft plushy fur...hmmmm, that a real puzzler. I would contact Ganz to see if you could get a replacement somehow. Maybe they could send you a new plushie without a code to replace the plushie.

Hope this helps!
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Old 01-03-2009, 08:30 PM   #5
monkey08
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Default Re: HELP!!!!!!!!!!!!!!!!!!

thanks guys! idskinzkid it is the top part that is and it is falling of like in clumps!
Old 01-03-2009, 08:33 PM   #6
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Default Re: HELP!!!!!!!!!!!!!!!!!!

I'm so sorry to hear this is happening, it definitely sounds like a defect in the stitching that holds the fur in, I would either go back to the store you got it from or contact Ganz explaining this problem. I don't know if they will replace it due to the code issues but I feel you should receive another plushie Best of luck!
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