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Old 06-24-2008, 05:29 PM   #1
Webkinz :)
Mumsie is an unknown quantity at this point

Default Unanswered: Help!

My sister once had an item stuck and we were able to use the section in Customer Service to get it unstuck. But now one of our friends has something stuck and when we fill out the form, it won't go. We get this error message: "ROOM NAME CAN ONLY HAVE ALPHANUMERIC CHARACTERS".....and no matter how we type the name of the room, we still get this error message. (The item stuck is in her Haunted Hotel....) So our request to have the item unstuck is stuck itself. Can anyone help?

Mumsie
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Old 06-24-2008, 05:56 PM   #2
ild blue yonder
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Frogs! is on a distinguished road

Default Re: Help!

I got the same thing when I had a stuck item... they don't like spaces. I think it was in like "book room" or something (apparently "library" isn't in their dictionary. Odd.) and I ended up sending it in without the space: "BookRoom" ... they seemed to get it just fine and unstuck my item. good luck!
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Old 06-24-2008, 06:51 PM   #3
Webkinz :)
Mumsie is an unknown quantity at this point

Default Re: Help!

Hmmm.....Now why didn't I think of that? Figured it must be something simple.
Thanks so much for the quick reply. I'll pass the word on to my friend....

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Mumsie
Mumsie is offline Female
Old 06-24-2008, 07:02 PM   #4
lukemadtv
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Default Re: Help!

Make sure you use no spaces I have a room called Peanut's Room so I just type peanutsroom and they get the item unstuck 4 me
Old 06-24-2008, 07:23 PM   #5
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cutieangel9393 is an unknown quantity at this point

Default Re: Help!

View Post Originally Posted by Mumsie
My sister once had an item stuck and we were able to use the section in Customer Service to get it unstuck. But now one of our friends has something stuck and when we fill out the form, it won't go. We get this error message: "ROOM NAME CAN ONLY HAVE ALPHANUMERIC CHARACTERS".....and no matter how we type the name of the room, we still get this error message. (The item stuck is in her Haunted Hotel....) So our request to have the item unstuck is stuck itself. Can anyone help?

Mumsie
Yea, you have to make sure there are no spaces, 's, or ,()/'s. Or it won't go (as a room or to customer service.)
cutieangel9393 is offline Female
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