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Old 04-18-2008, 09:33 PM   #1
googiewoogie103
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Default Unanswered: HELP

My accout wont load when i log-on! I get a green screen! What should i do?
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Old 04-18-2008, 09:34 PM   #2
I be Shadow. >:D
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Default Re: HELP

Some tips that work for me:

Clear the browser's history
Close any other applications
Reboot the browser
Try again

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Old 04-18-2008, 09:36 PM   #3
hyperhippo08
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Default Re: HELP

yeah im sorry, keep trying. its a pain whenever that happens to me =[
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Old 04-19-2008, 07:11 AM   #4
PookyBear2007
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Default Re: HELP

happens all the time just try to clear your cookies
if you use firefox go to the top of the screen and click on tools.
Click on options
Go to the privacy tab and check the buttons that say"Alway clear my private data when i close firefox. and check the button that says ask me before you clear the private data.
Exit out of firefox and a box should come up that says Clear Private Data
Check off cookies and your cookies will be cleared
to clear you cookies while you are on firefox just hit control+shift+delete and the same box should pop up.
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Old 04-19-2008, 08:25 AM   #5
xox elf
Guest

Default Re: HELP

I keep trying when that happens to me. It usually happens to me on rainy and cloudy days. Weird, huh? Try clearing the browser history and logging in from Webkinz again. Hope it works.
Old 04-19-2008, 09:13 AM   #6
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Default Re: HELP

What everyone else said will probably do you good. If when you log in and you get the green screen, if you can see the things to do menu, you might be able to go to your room, and that might load. It works for me 9/10 times.
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Old 04-19-2008, 09:15 AM   #7
dalmatiangirl
Guest

Default Re: HELP

[♪] Log out and log back in. If that doesn't work, try clearing your cache or cookies. If that doesn't work, WW may be having some problems, and you might have to wait.
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