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Old 02-13-2008, 03:36 PM   #1
xoxotoria509xoxo
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Question Unanswered: help

since my ww account is on the asian timezone today was valenyines day
when i logged in, i didnt recieve my gift dose anyone know how to contact ganz ??? plz help
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Old 02-13-2008, 07:52 PM   #2
Prncess217
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Default Re: help

I've heard quite a few people say that htey had the same problem... (I don't have an Asian account, so I wouldn't know) maybe if enough people send in notes to Ganz (you could always do it by clicking on the customer support link on the first page), they'll figure out who didn't get the gifts and will send them out. Sorry I can't help you any more!
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Old 02-13-2008, 07:53 PM   #3
okey dokey artichoky
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Default Re: help

Did you try clearing your cache? Loggin off and back on?
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Old 02-15-2008, 03:31 PM   #4
xoxotoria509xoxo
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Default Re: help

thanks alot i tried logging out and hen i logged back in they were there thanks for the help again
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Old 02-15-2008, 03:48 PM   #5
Hippos are sooooooo
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Default Re: help

my friend adopted a new webkinz yesterday, and it was her firsyt, and she didnt get the gift either. i am not sure why?? i say email them. that is the easiest way to do it!
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