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Old 06-24-2007, 02:30 PM   #1
aewaew
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Default Unanswered: help!

help! i logged on to webkinz and went to one of my rooms with my propeller airplane and it was gone! what do i do? help!
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Old 06-24-2007, 02:31 PM   #2
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Default Re: help!

First, try logging off and on. If it's still gone, change your password, and email ganz. I think it's support@ganz.com, but maybe it's support@webkiinz.com?

Last edited by larkrose; 06-24-2007 at 02:34 PM..
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Old 06-24-2007, 02:34 PM   #3
aewaew
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Default Re: help!

phew! i logged on and off and it was there! thanks larkrose!
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Old 06-24-2007, 02:45 PM   #4
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Default Re: help!

No problem! I once had everything in a room disappear, then come back in a log off/log on. I was freaking out!
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Old 06-24-2007, 02:47 PM   #5
aewaew
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Default Re: help!

wow! I would freak out to! if thsi happens to me again i will user your tip you gave me
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Old 06-24-2007, 03:16 PM   #6
hopper72596
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Default Re: help!

yeah you got your plane bak!!!
Old 06-24-2007, 03:31 PM   #7
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Default Re: help!

That happens a lot. As you did, log off and if it still isn't there change your password and contact Ganz. They can usually help you with things like that!
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Old 06-24-2007, 03:51 PM   #8
aewaew
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aewaew is just really niceaewaew is just really nice

Default Re: help!

hopper72596- that was very nice! i gave you thanks points!

xokgirl950z- yes! this tip i will use if it happens again
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