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Old 01-23-2008, 03:51 PM   #1
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Default Unanswered: Help

Every time I log onto Webkinz I can but all of my items have disapearred. Everything in my dock and all of the items in my house are gone. If I go to the Wshop everything is empty. Has anyone else had a problem like this? Also how can I get in touch with Webkinz to complain. Thank you in advance for your help.
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Old 01-23-2008, 03:56 PM   #2
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Default Re: Help

Contact ganz right away! They will be able to fix soon IFyou weren't hacked. Have you given your password to someone?
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Old 01-23-2008, 06:44 PM   #3
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Default Re: Help

I've never given my password to anyone and don't have any friends on Webkinz. I have tried to contact them through the site but the want you to wait for the Tech support number to be delivered to your room. One improvement I check today and at least my wallpaper is back. I wonder if it's a glitch.

---------- Jazicat added 162 Minutes and 25 Seconds later ----------

I am so frustrated because now I can't even get the site to load. I have purchased quite a few more Webkinz and even got a box of cards to get really into it. Yesterday I had started entering all of the codes until I accidently entered too many wrong codes and felt like a fool. These eyes are getting older and those numbers are so little but I was happy to wait a day to enter more. Now my whole account is messed up and I've lost all my items. I really hope to get them back so I can have some fun but may just give up if things aren't corrected. Arggggh am I frustrated but appreciate a place to vent.

Last edited by Jazicat; 01-23-2008 at 06:44 PM.. Reason: Automerged Doublepost
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Old 01-23-2008, 06:45 PM   #4
musketeer1994
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Default Re: Help

If you know their e-mail please PM it to me! Someone stole all my $!!!!!!!!!
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Old 01-24-2008, 05:25 PM   #5
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Default Re: Help

I just wanted to say all of my problems have been resolved. I just signed on and everything is working properly. YEAH!
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Old 01-24-2008, 05:51 PM   #6
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Default Re: Help

Jazicat and webkinzlover, these problems are happening alot recently, just log out and back in, contact ganz, or wait a day or two. Some problems just need to wait a while before theyre fixed.
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Old 01-24-2008, 08:47 PM   #7
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Default Re: Help - resolved

Just wanted to say again the problem is resolved. Thanks for all the advice and help!
Jazicat is offline Female
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