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Old 01-22-2008, 04:56 PM   #1
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Exclamation Unanswered: HELP

All right every time i put a blender in my wekinz room if i leave the room and then go back in the blender is in the corner of the room. Please help me it is costing me thousands of kinzcash to buy new blenders! Especially when i only have them for a couple of minutes. This is also becoming a problem with my toys, games,books. Even my google :goo:Harold has gotten stuck in the corner. This is becoming a real problem but i do not know how to contact ganz. Even so ganz should know about this problem!!!!!
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Old 01-22-2008, 08:40 PM   #2
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Default Re: HELP

This has happened to me recently also.
My farm frenzy game, charm forest case, gem hunt jewel box & zingoz switcharooz game were all stuck. I firured I would buy another one of these, (except for charm forest case) & put them in the same spot & this would fix the problem. It didn't the same thing happened.
I contacted ganz & in a week they returned the stuck items, even the extras I bought to try to fix the problem, the items appeared in my dock when I logged in.

Here's where to do this
http://customerservice.webkinz.com/cs/ss.php

Follow the instruction & fill out the form.
It may take a week or two, but your items will be returned.

I hope this has helped.

Have a good evening

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Old 01-22-2008, 08:41 PM   #3
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Default Re: HELP

Contact Ganz. Their email is support@webkinz.com. Their phone is 1-866-web-kinz.
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Old 01-22-2008, 09:26 PM   #4
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Default Re: HELP

Thanks so much every body i will contact ganz and let you know what happens
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