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Old 01-16-2008, 09:31 PM   #11
Lil Kinz
ballerina butterfly is an unknown quantity at this point

Default Re: HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My daughter is missing all her charms, too. Anyone else?
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Old 01-16-2008, 11:10 PM   #12
Webkinz :)
keystone is an unknown quantity at this point

Default Re: HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

There are many threads on here about the same thing.

Hopefully it will be back to normal after the night maintenance.
keystone is offline
Old 01-16-2008, 11:31 PM   #13
PrincessJulieLynn
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JulieLynn is on a distinguished road

Default Re: HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

1-866-WEBKINZ (932-5469)
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Old 01-16-2008, 11:35 PM   #14
Webkinz :)
keystone is an unknown quantity at this point

Default Re: HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

When I log in from my laptop on all three accounts - the docks are empty.

I went and logged in on the PC and everything was fine.

Came back and restarted the laptop. Tried to log in and again - docks are empty or the loading W hangs on the screen.

Weird.
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Old 01-17-2008, 12:46 AM   #15
KnittinKitten
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Princess18 is a splendid one to beholdPrincess18 is a splendid one to beholdPrincess18 is a splendid one to beholdPrincess18 is a splendid one to behold

Default Re: HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I will say it's not all laptops. I noticed the problem on my new laptop, but on our other one you can log on without any issues. I can also log on using my PC without any issues. I can only hope they fix this tonight. I was able to log on fine earlier today, but this afternoon I was pretty freaked to log onto my account and have my dock empty and all my rooms empty, too!
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Old 01-17-2008, 07:29 AM   #16
Lil Kinz
njfarmer is an unknown quantity at this point

Smile Re: HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hi all -- I logged in this morning for all our accounts (me and my kids) and everything for us was back to normal, so hopefully this will prove true for everyone else as well. I checked on both our PC and Mac. Last night we had nothing but KC -- nothing in our rooms or docks, no clothes even on our webkinz. Good luck! I'm crossing my fingers for you all!!:bas:
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