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Old 11-02-2007, 10:24 PM   #1
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Default Unanswered: Help!!!!!

Oh my gosh...

I've been getting items for my sis all day. I sent them to her and it said 'invalid items'. They weren't on my account anymore. I checked my dock. I looked on her's three times, and they weren't there! I'm soooo sad! Should I contact Ganz? It was 2 gold safes and a potted elm tree! Please help us!
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Old 11-02-2007, 10:25 PM   #2
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Default Re: Help!!!!!

Yes! Contact Ganz!
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Old 11-02-2007, 10:27 PM   #3
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View Post Originally Posted by has37789
Yes! Contact Ganz!
Ok. Thank you. I hope they can do something. My sis gave up some of her good items for this. I don't want her to lose them!
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Old 11-02-2007, 10:28 PM   #4
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Default Re: Help!!!!!

View Post Originally Posted by Dadsgirl007
Oh my gosh...

I've been getting items for my sis all day. I sent them to her and it said 'invalid items'. They weren't on my account anymore. I checked my dock. I looked on her's three times, and they weren't there! I'm soooo sad! Should I contact Ganz? It was 2 gold safes and a potted elm tree! Please help us!
try logging out then back in. That happened to me once, and the log out/in worked fine.
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Old 11-02-2007, 10:29 PM   #5
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Ok, I'll try that too Faeoori. I feel kind of weird asking this, but what was Ganz's e-mail address again?
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Old 11-02-2007, 10:29 PM   #6
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Default Re: Help!!!!!

Also, are you trying to send duplicate exclusives or PSIs? If so, then DON'T. I have found it ALWAYS give the invalid message and then the items disappear if you try to send more then one of the exact same PSI or exclusive/rare. Your sister can wait to get the second of what ever item, i'm sure ^_~!
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Old 11-02-2007, 10:31 PM   #7
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View Post Originally Posted by faeoori
Also, are you trying to send duplicate exclusives or PSIs? If so, then DON'T. I have found it ALWAYS give the invalid message and then the items disappear if you try to send more then one of the exact same PSI or exclusive/rare. Your sister can wait to get the second of what ever item, i'm sure ^_~!
I was sending two gold safes. You think that's it? I won't do that anymore then! Thank you for your help!
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Old 11-02-2007, 10:32 PM   #8
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No problem! *likes being helpful* and yup, I bet it was the two gold safes! Just send one today, then one in a few hours, "tomorrow" lol. You got your items back, right? *hopes for the best*
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Old 11-02-2007, 10:38 PM   #9
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Thank you for the help everyone. I hope this works out... I hope I get my sister's items back.
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Old 11-02-2007, 10:39 PM   #10
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good luck, and please let me know!
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