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Old 05-07-2010, 11:56 PM   #21
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Gift Guru
 
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Default Re: HELP! ********** MADE A MISTAKE! :'(

Thats really not fair-Ganz should have at least given you SOMETHING for the mistake. I seriously am starting to grudge Ganz with all the glitches, millions of pets, and the estore. >
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Old 05-08-2010, 12:58 AM   #22
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Default Re: HELP! ********** MADE A MISTAKE! :'(

Wow!!!!
That is just sick!
I am sooooo sorry!
They should really give you the code.
I hope you get the Pegasus!
You deserve it!!!
I mean how hard would it be to give it to you really?
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Old 05-08-2010, 01:04 AM   #23
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Default Re: HELP! ********** MADE A MISTAKE! :'(

you poor thing! you definitely deserved one!
what's an extra virtual pet to them anyway? it doesn't hurt them any
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Old 05-08-2010, 09:33 AM   #24
~ wackyfied ~
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Default Re: HELP! ********** MADE A MISTAKE! :'(

View Post Originally Posted by WebkinzBoy731

Hello I was suppose to be the winner for the bonus winner for the webkinznewz.com category "Super Collector" as shown in the picture I did get the message stating that I won I contacted ganz videoz and there seems to be a mistake because they said I did not win the webkinz sparkling pegasus I believe I should get the webkinz sparkling pegasus for there mess up. I have 507 webkinz (not including the may webkinz i recently got) including many many rare and retired so im very upset this happened about a week ago now I would like to share it with you guys! HELP! I contacted ganz and they said there sorry it was a mistake from 1 of our staff members... so get my hopes up and break me down ganz? I was looking forward for my pegasus...
YOU have got to be kidding? You are aren't you?
If the email was not sent to you; that is one thing, but to send a CONGRATULATORY email to a member asking them how they would like their prize delivered and then say that a mistake was made; absolutely wrong on so many many levels!
Webkinzboy - you have got to speak to a manager or supervisor and ask them how a staff member is allowed to make a mistake like that? And simply let them know this is quite upsetting.

I am sure once you speak to an informed employee, it will all be straightened out and we will be welcoming your rare pet real soon!
I am so sorry you had to experience this; it is a misfortune that I am thinking positively that Ganz will do the right thing and give you a code for your winning Sparkling Pegasus
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Old 05-08-2010, 11:45 AM   #25
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Default Re: HELP! ********** MADE A MISTAKE! :'(

I'm so sorry to hear this. Ganz makes their mistakes, here and here.... We're human.
You deserve something, though.
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