Rare times in local KT. Place your mouse over times and items for time conversions and info.
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Hello I was suppose to be the winner for the bonus winner for the webkinznewz.com category "Super Collector" as shown in the picture I did get the message stating that I won I contacted ganz videoz and there seems to be a mistake because they said I did not win the webkinz sparkling pegasus I believe I should get the webkinz sparkling pegasus for there mess up. I have 507 webkinz (not including the may webkinz i recently got) including many many rare and retired so im very upset this happened about a week ago now I would like to share it with you guys! HELP! I contacted ganz and they said there sorry it was a mistake from 1 of our staff members... so get my hopes up and break me down ganz? I was looking forward for my pegasus...
YOU have got to be kidding? You are aren't you? If the email was not sent to you; that is one thing, but to send a CONGRATULATORY email to a member asking them how they would like their prize delivered and then say that a mistake was made; absolutely wrong on so many many levels! Webkinzboy - you have got to speak to a manager or supervisor and ask them how a staff member is allowed to make a mistake like that? And simply let them know this is quite upsetting.
I am sure once you speak to an informed employee, it will all be straightened out and we will be welcoming your rare pet real soon!
I am so sorry you had to experience this; it is a misfortune that I am thinking positively that Ganz will do the right thing and give you a code for your winning Sparkling Pegasus
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