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Old 03-03-2011, 12:32 PM   #1
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Question Answered: Having trouble findind Hopping Bunny Ads

I was able to find the Hopping Bunny Ads for my account, and my brother's account. For some reason I have not been able to locate one on my sister's account. I spent 3 hrs. trying to locate one for her but I just could not find any..Could someone please help me?

Thanks for your time,
SugarFrenzy
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Best Answer - Posted by ArkMama
My issue on one of my accounts was that I had the Block 3rd Party Ads activated... and locked! I had to call Ganz to unlock it because I did not have the correct security answer...

Go to "My Pets" and click the options tab. If there is a check in the box, you won't see the ad at all because it is a 3rd party ad. Make sure it is unchecked. If you are outside of the US and not close to the US border, you will only get a green screen instead of the ad...
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Old 03-03-2011, 12:41 PM   #2
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Default Re: Having trouble findind Hopping Bunny Ads

I found that I had to click on the newspaper and then on the map to kinzville several times or so for the ad to appear. You may have to try this. Hope it helps.
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Old 03-03-2011, 12:49 PM   #3
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Default Re: Having trouble findind Hopping Bunny Ads

That is, unfortunately what I have been doing for the last couple of hours. Thanks for trying though
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Old 03-03-2011, 01:36 PM   #4
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Default Re: Having trouble findind Hopping Bunny Ads

It is 135 right now and I am seeing them again.
they put them on and off, so it may be that you saw them in 1 place but by the time you got to the other it was shut off.
But as of right now, they are on again
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Old 03-03-2011, 01:55 PM   #5
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Default Re: Having trouble findind Hopping Bunny Ads

Check out Quack Quack's wonderful guide. http://www.webkinzinsider.com/forum/...-guide-683827/
Good luck!
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Old 03-03-2011, 01:57 PM   #6
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Default Re: Having trouble findind Hopping Bunny Ads

My issue on one of my accounts was that I had the Block 3rd Party Ads activated... and locked! I had to call Ganz to unlock it because I did not have the correct security answer...

Go to "My Pets" and click the options tab. If there is a check in the box, you won't see the ad at all because it is a 3rd party ad. Make sure it is unchecked. If you are outside of the US and not close to the US border, you will only get a green screen instead of the ad...
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Old 03-03-2011, 01:58 PM   #7
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Default Re: Having trouble findind Hopping Bunny Ads

Are you American? You have to live in America to get one.
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Old 03-03-2011, 09:36 PM   #8
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Default Re: Having trouble findind Hopping Bunny Ads

Arkmama is giving you the correct advice about the ads. However, since you have found the ad on two accounts, her comment about being outside the United States does not apply to you.

You may have to call Ganz to get the ads turned back on again. For some reason a lot of accounts with ads blocked got a security question put on them and most would have no idea of the answer to it. Ganz will remove the security question and then you can uncheck the box so that you get the ads.
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Old 03-03-2011, 09:49 PM   #9
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Default Re: Having trouble findind Hopping Bunny Ads

View Post Originally Posted by marnabear
Arkmama is giving you the correct advice about the ads. However, since you have found the ad on two accounts, her comment about being outside the United States does not apply to you.

You may have to call Ganz to get the ads turned back on again. For some reason a lot of accounts with ads blocked got a security question put on them and most would have no idea of the answer to it. Ganz will remove the security question and then you can uncheck the box so that you get the ads.
And if you do forget your security question...
View Post Originally Posted by MissGnomie
Click Customer service, account issues, "I forgot my security question for turning off ads" and fill out the information. Or you can try calling them (you need to be 18 or have an adult call for you).
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Old 03-03-2011, 10:19 PM   #10
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Default Re: Having trouble findind Hopping Bunny Ads

View Post Originally Posted by ArkMama
My issue on one of my accounts was that I had the Block 3rd Party Ads activated... and locked! I had to call Ganz to unlock it because I did not have the correct security answer...

Go to "My Pets" and click the options tab. If there is a check in the box, you won't see the ad at all because it is a 3rd party ad. Make sure it is unchecked. If you are outside of the US and not close to the US border, you will only get a green screen instead of the ad...
Thank you so much. I was getting so frustrated trying to get this on the last account. I'll have to call Ganz too, but at least I know what the issue is.
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