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Old 09-05-2007, 08:37 PM   #1
pheeny
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Question Unanswered: Have you seen this message =Oops...trouble loading file....

Attachment 15007Before I send a note to webkinz support, I was wondering if anyone else has received this message?
I seem to get only when I try to go to the tournament arena. I am still able to play in the arcade and turn my phone on. The message will pop up after I have gone to another place in Webkinz world, but only after I have tried to go to the arena. When I click ok the message goes away and nothing really happens. But the tournament arena never loads.
Click the image to open in full size.
Got an email back from support, stock letter. (log off then back on stuff) I have been able to get it working again. I cleared cookies -did not work. Cleared temporary internet files-did not work. Cleared cache- Worked. I did not end up reinstalling browser.

Last edited by Distractseasily; 09-11-2007 at 08:33 AM.. Reason: image location
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Old 09-05-2007, 08:39 PM   #2
ItachiXD
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Default Re: Oops...trouble loading file....

Hmm...the Tournament Arena never loads?
Contact Ganz about this issue and see if they would be able to assist you.
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Old 09-05-2007, 08:47 PM   #3
pheeny
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Default Re: Oops...trouble loading file....

View Post Originally Posted by ItachiXD
Hmm...the Tournament Arena never loads?
Contact Ganz about this issue and see if they would be able to assist you.
Yes, I plan on contacting them. I just wanted to know if it was just me or if others have had the same issue. That way I can let Ganz know it is not just me or it is just me.
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Old 09-05-2007, 08:55 PM   #4
ItachiXD
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Default Re: Oops...trouble loading file....

View Post Originally Posted by Distractseasily
Yes, I plan on contacting them. I just wanted to know if it was just me or if others have had the same issue. That way I can let Ganz know it is not just me or it is just me.
Nope, never happened to me yet.
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Old 09-05-2007, 09:22 PM   #5
pheeny
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Default Re: Have you seen this message =Oops...trouble loading file....

Up to the top.
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Old 09-05-2007, 09:46 PM   #6
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Default Re: Have you seen this message =Oops...trouble loading file....

Many many times! Sometimes if I re-start my computer it helps. Otherwise it usually resolves itself in a couple of days.
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Old 09-05-2007, 09:48 PM   #7
snm13
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Default Re: Have you seen this message =Oops...trouble loading file....

Hmmm, never seen that before. Maybe it has something to do with the high scores?
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Old 09-05-2007, 09:50 PM   #8
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Default Re: Have you seen this message =Oops...trouble loading file....

Thanks Melanie. I have tried restarting my computer. I just noticed this message yesterday evening. I will wait one more day to see if it corrects itself. If not I will send my note to support. I will let them know I am not the only one. (I will not use your name)
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Old 09-05-2007, 09:56 PM   #9
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Default Re: Have you seen this message =Oops...trouble loading file....

Hope it works out for you. I was getting it when I'd try to enter certain rooms in my house. Unfortunately one of them was my main storage room for trading items. Drove me crazy!
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Old 09-06-2007, 06:59 PM   #10
Meadowlark
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Unhappy Re: Have you seen this message =Oops...trouble loading file....

Hi everyone! I'm a new member and I'm very pleased to be here. This is my first post.

A little while ago when my alley cat Sarafina was trying on the free cargo pants she had just received from WW, an error message appeared. It began with "Oops! . . .", but I didn't have a chance to see if there was anything more because I was kicked off the site. Sarafina never got to try on her new pants because when I logged back in they were gone.

Easy come, easy go! At least they were free!
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