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Old 10-25-2008, 12:03 PM   #1
Lil Kinz
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Question Unanswered: Have I lost access to Webkinz forever???

Hi

I'm new here and I have a problem. My kids got their first Webkinz last Christmas. After opening the tags I was worried because it said that we needed high speed internet to access Webkinz world and we only have dialup. But we got both kids pets registered with no problems and my daughter now has 4 and my son has 2. They even got me one for Mothers day (LOL).

We have had no problems playing until this past week. Every time we try logging in it never gets past the green screen. I have tried re loading like it says if it takes longer than 30 seconds. That doesn't help. I have actually let it "load" for over an hour & 1/2 and it never gets past the green screen.

Is anyone else having problems?? Did Webkinz do some changing to their site that would cause my problems?? Can anyone help??

Thanks in advance!
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Old 10-25-2008, 12:10 PM   #2
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Default Re: Have I lost access to Webkinz forever???

It may have soemthing to do with the speed, all right. But I have found that some of the new dial-up packages can be faster than high speed...do you have just a standard package?
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Old 10-25-2008, 12:10 PM   #3
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Default Re: Have I lost access to Webkinz forever???

lately its been taking awhile to load for me too more than 30 seconds but i does eventually load for me
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Old 10-25-2008, 12:22 PM   #4
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Default Re: Have I lost access to Webkinz forever???

I have a high speed dsl connection and it's been taking a longgggggggg time to load for me as well. I think it's just one of the many Ganz Glitches.
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Old 10-25-2008, 12:24 PM   #5
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Default Re: Have I lost access to Webkinz forever???

when it's loading try pressing F5, then press control and see if it helps
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Old 10-25-2008, 12:39 PM   #6
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Default Re: Have I lost access to Webkinz forever???

I was having the same problem so this morning I cleared my history, temp internet files and cookies. Now it's fine.
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Old 10-25-2008, 12:39 PM   #7
i know what it is!
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Default Re: Have I lost access to Webkinz forever???

The loading takes a while for me too, but with dial-up it would take a looooooong time. On my aunt's computer she has dial-up and Webkinz has finished loading once out of many times.
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Old 10-25-2008, 12:41 PM   #8
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Default Re: Have I lost access to Webkinz forever???

oo thats happens to me and i have high speed. just keep trying it goes away. I promise=) that happens to me all the time
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Old 10-25-2008, 12:55 PM   #9
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Default Re: Have I lost access to Webkinz forever???

Try everything Kaolababy 13 said to do. My daughter is a computer expert and she says she is right on. Good luck, have a great weekend.
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Old 10-25-2008, 01:00 PM   #10
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Default Re: Have I lost access to Webkinz forever???

View Post Originally Posted by kinzdreamer
lately its been taking awhile to load for me too more than 30 seconds but i does eventually load for me
yeah me too
i am sorry about your problems
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