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Old 08-24-2009, 06:46 AM   #1
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Default Unanswered: Has Webkinz maintenance changed?

My kids used to log in before camp in the mornings, but now that school has started,they can't get in any more before it is time to leave.

Has Webkinz changed it's maintenance schedule so that it is updating all the way up to 8 am?

I havent seen a forum post on the recent posts, nor a front page article, so wondering if it is Webkinz or it could be user error on this side.
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Old 08-24-2009, 07:19 AM   #2
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Default Re: Has Webkinz maintenance changed?

US maintenance has been going longer in the morning so it is not just you.
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Old 08-24-2009, 09:18 AM   #3
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Default Re: Has Webkinz maintenance changed?

View Post Originally Posted by Mamapatrick
My kids used to log in before camp in the mornings, but now that school has started,they can't get in any more before it is time to leave.

Has Webkinz changed it's maintenance schedule so that it is updating all the way up to 8 am?

I havent seen a forum post on the recent posts, nor a front page article, so wondering if it is Webkinz or it could be user error on this side.

Hi Mamapatrick! As COWS mentioned, maintenance has been occurring for a longer period of time. I remember it used to only be down for about an hour and a half. I know many people say it is down until nearly 8:00 AM KT. I am sorry that your children aren't able to do their dailies before school. That is frustrating. I hope that Ganz realizes how inconvenient this is for people and changes it.
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Old 08-24-2009, 09:41 AM   #4
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Default Re: Has Webkinz maintenance changed?

The daily matienece lasts from 6:00am KT - 8:00am KT. If you really want to get some morning playing time, try getting an asian account.
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Old 08-24-2009, 09:45 AM   #5
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Default Re: Has Webkinz maintenance changed?

View Post Originally Posted by pokemon2
The daily matienece lasts from 6:00am KT - 8:00am KT. If you really want to get some morning playing time, try getting an asian account.
Do they still go down at 2am also? So maintenance lasts from 2am to 8am?
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Old 08-24-2009, 10:04 AM   #6
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Default Re: Has Webkinz maintenance changed?

This is crazy! Doesn't Ganz realize that people (just not kids, either--many adults have to be out the door by 8!) need to get in? The old maintenace was so much better--disturbed fewer schedules. A3
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Old 08-24-2009, 02:32 PM   #7
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Default Re: Has Webkinz maintenance changed?

Hello! Sometimes that just happens. I guess we just have to be patient and wait for them to do what they gotta do. Just think in the long run, it's really helping us!
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Old 08-25-2009, 01:31 AM   #8
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Default Re: Has Webkinz maintenance changed?

I think what is happening, is that as more people create accounts, maintenance takes longer and longer. Two years ago it often was just half an hour to an hour, but it has been getting longer and longer. Both Asian and European accounts have only about 5 minutes of maintenance time, probably because there are so few accounts on those time zones.
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Old 08-25-2009, 01:18 PM   #9
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Default Re: Has Webkinz maintenance changed?

Yep US accounts go down @ 2am & don't open up again until at least 8am.. sometimes later.. in fact we were having ALOT of trouble getting into our 4 US accounts until this afternoon 1pm.. & cleared cookies, cache, temp files, history, reboots etc.. And the site has alot of glitches you get grey or blue screens on lots of activities & have to just keep trying.. & we still get logged out alot from Fairy Falls when win certain prizes.
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Old 08-25-2009, 02:41 PM   #10
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Default Re: Has Webkinz maintenance changed?

View Post Originally Posted by Ritzcracker
I think what is happening, is that as more people create accounts, maintenance takes longer and longer. Two years ago it often was just half an hour to an hour, but it has been getting longer and longer. Both Asian and European accounts have only about 5 minutes of maintenance time, probably because there are so few accounts on those time zones.

I believe you are correct. If they would archive all of the inactive accounts (no activity for 6 months or more) and accounts that are expired, then perhaps it wouldn't take so long. Also, then the member of the day honor would no longer go to expired accounts! LOL! (not really funny, but it is kinda sad).


What are they going to do in another 5 years? Are we only going to have 2 hours to play on WW because the maintenance will take 22 hours?
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