The customization page does not accept the URL that WI
gives you when you view a picture; each picture used to follow a different URL and now it is programmed differently. The old version has an album number and a picture number in it, while the new one uses the names of the albums and pictures which is NOT accepted in the customization page (at least not for me).
So what you need to do is find out the album number and picture number of the picture you want as a background, and put it into this URL form: http://www.webkinzinsider.com/forum/...e.php?albumid=
[insert album id here]&pictureid=[insert picture id here]
(ignore the hyperlink - I can't get rid of it! The "..." stands for "pictur")
THAT is what the customization page accepts.
To find out the album and picture number, you will have to click "Edit" on the picture you want to use and the URL will then show those two numbers. The address of the picture should end like this:
albumid=[album number]&pictureid=[picture number]
So you can copy and paste that text from the address bar and it can go directly in the form mentioned above. Type the final http://www.webkinzinsider.com/forum/...e.php?albumid=
[insert album id here]&pictureid=[insert picture id here]" form in the bar for background image and you should be all set.