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Old 08-28-2009, 03:14 PM   #1
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Default Unanswered: It Has returned!!! HELP!! (item falling through table)

BLAGHHH i finallyyyy thought that was done with... i went to the clubhouse and when i came back, all my trophies were through the table!!! everything else in my house looks fine... and i just put a new trophy in that room... was it like a faulty trophy or something? lol. (i traded for it) man, this stinks...
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Old 08-28-2009, 03:17 PM   #2
oohoo!!!
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Default Re: It Has returned!!! HELP!! (item falling through table)

I just went to put my pet to bed before coming here, and yeah, stuff was falling off the tables.

Walk your pet out of the room, then walk back in. Stuff should be on the tables again. Then you can move them if you need to.
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Old 08-28-2009, 03:19 PM   #3
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Default Re: It Has returned!!! HELP!! (item falling through table)

View Post Originally Posted by auntjenny7
I just went to put my pet to bed before coming here, and yeah, stuff was falling off the tables.

Walk your pet out of the room, then walk back in. Stuff should be on the tables again. Then you can move them if you need to.
i did like 80 times... and it started with JUST my trophy room right when i put that traded for trophy in
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Old 08-28-2009, 03:20 PM   #4
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Default Re: It Has returned!!! HELP!! (item falling through table)

Sometimes if you leave and come back it helps but then it just goes back... Sorry, I don't know what to do to fix it. Maybe try clearing your cache...
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Old 08-28-2009, 03:37 PM   #5
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Default Re: It Has returned!!! HELP!! (item falling through table)

When I had that glitch, I logged out and back in. It was fine.

If not, call ganz. Their number is 1-866-932-5469. The business hours are 9am-5pm.
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Old 08-28-2009, 06:14 PM   #6
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Default Re: It Has returned!!! HELP!! (item falling through table)

I got something stuck today too. I tried the usual walk out of the room and back, which didn't help, then removed the table, replaced it, walked out of the room and back, but it still didn't help. I didn't bother logging in after leaving to see if that helped - sooner or later it will be fixed...
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Old 08-28-2009, 06:20 PM   #7
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Default Re: It Has returned!!! HELP!! (item falling through table)

that happened to me today too!
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Old 08-28-2009, 09:31 PM   #8
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Default Re: It Has returned!!! HELP!! (item falling through table)

If walking (not jumping) out and then back in to that room isn't working, then you should try clearing your cache. If that doesn't work, then you could always contact Ganz.
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Old 08-29-2009, 08:52 AM   #9
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Default Re: It Has returned!!! HELP!! (item falling through table)

i cleared my cache, it was fine, then it went back down through the table. who knows...
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Old 08-29-2009, 09:21 AM   #10
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Default Re: It Has returned!!! HELP!! (item falling through table)

Hmm.. that's strange. Try logging out and then back in again. If the items are still falling through the tables, then I would try clearing your cache and/or restarting your internet browser. If you have tried all of the above, and the items are still falling through, I would try contacting Ganz. The best way to do that is usually by phone and you can reach them at 1-866-WEBKINZ.

- Midnights Bliss
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