Rare times in local KT. Place your mouse over times and items for time conversions and info.
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That stinks.. It has never happened to me but I remember reading a post here a little while ago and in it they said they called their help phone number and finally got something after having to fight for it...
Usually most of the time they respond, but you might have to wait a little while. They get a lot of emails everyday and the tend to respond more over the weekend! I hope all goes well! The best thing is to just relax. I'm sure they'll contact you soon!
That happened with my son. After playing phone tag for a couple of weeks I finally got to talk to someone and she logged into his account and added it for him. We had a great conversation. This woman was a pleasure to work with. I am one of the fortunate ones. Good luck. Keep trying and remember the old addage " You get more bees with honey than vinegar" I kept thinking about that when I was calling and the conversation went very well.
similar thing happened to me. I called and called until I got someone- I left a msg with no return call so I just kept calling until I got them when you do get them on the phone, ask for a supervisor. Trust me it was the only way I got any help.
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