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Old 10-29-2008, 03:43 PM   #1
Lil Kinz
 
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Default Unanswered: Has this happened to you....

We adopted the pet of the month. And when we opend the POTM Gift box it was empty!

NO gifts, nofood, and it said 0 Kinzcash.

I notified Ganz but haven't heard anything back yet.

Please share your experiences.


:ppony: My #1 pet cupcake sparkle
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Old 10-29-2008, 03:45 PM   #2
:(
Gifted
 
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Default Re: Has this happened to you....

omg!! that is sooo stinky! send WW a message!!

---------- speedieblonde added 1 Minutes and 3 Seconds later ----------

well...i know i didn't but my friend adopted the clydstale...whever that was...and got NOTHING!! she was so mad and sent WW a message and they never responded back!!!

Last edited by speedieblonde; 10-29-2008 at 03:45 PM.. Reason: Automerged Doublepost
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Old 10-29-2008, 04:12 PM   #3
PEEP!
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Default Re: Has this happened to you....

That stinks.. It has never happened to me but I remember reading a post here a little while ago and in it they said they called their help phone number and finally got something after having to fight for it...
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Old 10-29-2008, 04:20 PM   #4
missionarykate is on a distinguished road

Default Re: Has this happened to you....

Whoa, that's ashame especially after you just went out and bought it! Never happenened to me though...
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Old 10-29-2008, 04:31 PM   #5
:(
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Default Re: Has this happened to you....

Any luck, with your email to WW?

Usually most of the time they respond, but you might have to wait a little while. They get a lot of emails everyday and the tend to respond more over the weekend! I hope all goes well! The best thing is to just relax. I'm sure they'll contact you soon!
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Old 10-29-2008, 04:35 PM   #6
Webkinz :)
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Default Re: Has this happened to you....

That happened with my son. After playing phone tag for a couple of weeks I finally got to talk to someone and she logged into his account and added it for him. We had a great conversation. This woman was a pleasure to work with. I am one of the fortunate ones. Good luck. Keep trying and remember the old addage " You get more bees with honey than vinegar" I kept thinking about that when I was calling and the conversation went very well.
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Old 10-29-2008, 04:49 PM   #7
Lil Kinz
 
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Default Re: Has this happened to you....

I called and left a message hopefully someone will call me back.

Do you think if I asked nicely they would let me choose? I have been really wanting Donut seeds like forever....


:ppony: My #1 pet Cupcake Sparkle
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Old 10-29-2008, 08:41 PM   #8
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Default Re: Has this happened to you....

I personally have not had that happen;however,for other ww issues i have called them and emailed them with adequate responses---i just had to be patient.good luck!
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Old 10-29-2008, 09:41 PM   #9
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Default Re: Has this happened to you....

this happened to me too ..... with my panda, amanda, in may.


I also called and left a message in MAY !!!!!!!





THEY NEVER RESPONDED
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Old 10-29-2008, 09:44 PM   #10
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Default Re: Has this happened to you....

similar thing happened to me. I called and called until I got someone- I left a msg with no return call so I just kept calling until I got them when you do get them on the phone, ask for a supervisor. Trust me it was the only way I got any help.

I hope they get it fixed for you soon!
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