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Old 11-24-2008, 11:48 AM   #11
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Default Re: Has Ganz Given Anyone a Time Table ??

I wish I knew! It makes it impossible to play any games. I also have a problem with my browser shutting down randomly. I updated flash player, but it still happens. I hope we find out soon.
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Old 11-24-2008, 11:49 AM   #12
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Default Re: Has Ganz Given Anyone a Time Table ??

I don't think that customer service would have a clue as to when a problem would be solved. I'm sure that they have token answers mostly intended to make you happy rather than be helpful. However, I wonder how high up the ladder we can go by asking for the rep's supervisor and then asking for his/her supervisor. There has to be a way to let the Ganz corporate big wigs know that we are not happy.
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Old 11-24-2008, 12:11 PM   #13
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Default Re: Has Ganz Given Anyone a Time Table ??

I did not hear of specific date. I do wish they would resolve alot of problems. For me. it has gotten worst. Same as your kids, I really don't feel like playing much on ww. Tell them to hang in there, I'm sure it will happen. The sooner the better.
Here is a note for the kids from me.
Click the image to open in full size.
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Old 11-24-2008, 01:13 PM   #14
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View Post Originally Posted by AtlantaBraves
I am wondering if Ganz has given anyone a time table as to when the "refreshing" issue will be fixed?

I have a total of 8 webkinz accts. (Me & kids) and the refreshing is happening every 10 minutes.
It happens on explorer & Fire fox. I downloaded Firefox just to see if it helped with the webkinz issue.

It has been going on for 3 weeks for us.

I am trying to stay up-beat for the kids, but I was told today they didn't want anymore webkinz since they can't play on it for more than 10 minutes.

Any info would be appreciated!!!!

Thanks in advance!

I constantly call them.. lately it has been for this refreshing reason..
Every rep I ask, "About how long until this is fixed?"
And i get the answer somewhere along the lines of "It is top priority"... which to me means... "I don't know!"
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Old 11-24-2008, 01:25 PM   #15
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Default Re: Has Ganz Given Anyone a Time Table ??

Hi everyone, I just started posting but I have been reading for along time. This refreshing issue is getting on my nerves, I was doing my job and bam!! there it goes refreshing, or in the middle of school it does it again. I sure hope Ganz gets working on this for all our sake!!!!
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Old 11-24-2008, 03:35 PM   #16
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Default Re: Has Ganz Given Anyone a Time Table ??

How do you get in touch with Ganz or Webkinz? I cannot find any contact info.
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