Rare times in local KT. Place your mouse over times and items for time conversions and info.
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I am wondering if Ganz has given anyone a time table as to when the "refreshing" issue will be fixed?
I have a total of 8 webkinz accts. (Me & kids) and the refreshing is happening every 10 minutes.
It happens on explorer & Fire fox. I downloaded Firefox just to see if it helped with the webkinz issue.
It has been going on for 3 weeks for us.
I am trying to stay up-beat for the kids, but I was told today they didn't want anymore webkinz since they can't play on it for more than 10 minutes.
I've seen posts on here stating that it should be fixed by Chirstmas, but I'm not entirely confident that what is being said is actually true. It's so hard to get some clear cut answers from the Customer Service Reps.
Unfortunately, I don't think that Ganz has set a specific date to when the problems would be fixed. I'm truely sorry that your kids feel that way, but as Lilypad just said, it's not entirely probable that the problems will be fixed by that date.
Thanks for the information! I just truly wish Ganz would fix the issues they are having now and quite doing so many updates and new things.. I see where quite a few people are having the same issues as me.
You can play the games in the tournament arena, and when it refreshes it will put you back into your game. Sometimes though if you have a charm, it will drop you into the Fairy Forest behind your game (you won't see it), but your game will get agonizingly slow. You do still have the option of just quitting the game and at least get the money you earned so far. This is better than playing the games in the arcade where you just get zapped out. If your cursor disappears, just place it on top of the Log out button (yes this can be tricky) and just say no to logging out.
This has helped my kids a little. Though they are still disappointed in not being able to do much. We will all be glad when things get back to normal and they stop trying to do so many new things.
I guess I'm lucky, as I have not had this problem. But as far as I've heard Ganz has not released a time table. I have seen rumors, but so far none have been correct.
I hope they fix it before Christmas though.
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