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Old 01-21-2008, 07:38 PM   #1
Gift Guru
lightson50's Avatar
lightson50 will become famous soon enough

Red face Unanswered: Has this ever happened to you?

I bought 3 refrigerators from one of my accounts and I wanted to send them to another account. I put them in the kinzpost boxes added the appropriate user name and sent them off on their merry way. When I opened up the account I sent them to, quess what?!!! they wern't there. Where did they go? I lost $900 worth of items. This is scary. I'm afraid to send anything now. Has this ever happened to anyone else?:el1:
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Old 01-21-2008, 07:47 PM   #2
anneley's Avatar
anneley is on a distinguished road

Default Re: Has this ever happened to you?

I'm sorry to hear that. It happen to me too ones, but the items were not gone forever.. they just didn't show up right away, the flag wasn't up and there was no mail.. for a while. After I went to the Clubhouse, did some charm search and came back to the front page, I found I had mail!! So maybe do that, and then try to log out and log in again.... if that doesn't help I would contact Ganz. Good luck to you! Let us know if you got the items back.
anneley is offline Female
Old 01-21-2008, 08:14 PM   #3
Gift Guru
lightson50's Avatar
lightson50 will become famous soon enough

Default Re: Has this ever happened to you?

Thanks much for the advise. I went back to my acccount, but sadly it still isn't there. I will not send 3 items at the same time anymore. If I lose 1 item it won't be so bad. Live and learn!!!
lightson50 is offline Female
Old 01-21-2008, 08:33 PM   #4
Gift Guru
zeni's Avatar
zeni is on a distinguished road

Default Re: Has this ever happened to you?

In Kinzpost it does say that if the package isn't opened in 30 days it will returned to you so maybe that will happen if it doesn't show up before then.
Good Luck with it.
zeni is offline

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