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Old 06-14-2007, 08:47 AM   #1
Kiwikat7
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Default Unanswered: Has anyone ever had a kinzpost go missing?

I sent my daughter 3 very hard to get items 2 days ago and they vanished. 2 of them were prizes from the virtual trading cards, for completing the sets of cards. I emailed Ganz yesterday. I don't think I mailed them to the wrong person, but I can't say it's impossible. I am just curious if anyone has ever sent something through Kinzpost and had it go missing, and if so, did you ever get it back?
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Old 06-14-2007, 08:53 AM   #2
TCPV7
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Default Re: Has anyone ever had a kinzpost go missing?

ive never lost an item through kinzpost......
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Old 06-14-2007, 08:53 AM   #3
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Default Re: Has anyone ever had a kinzpost go missing?

Try writing to support@webkinz.com and check with them. We've had something show up a day late, but never go missing. I always recheck who I clicked on to send to. I hope they show up or Ganz can help out.
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Old 06-14-2007, 08:59 AM   #4
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Default Re: Has anyone ever had a kinzpost go missing?

Did you check your dock again? My stuff comes back to me sometimes when I try to send double a item.
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Old 06-14-2007, 05:35 PM   #5
Kiwikat7
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Default Re: Has anyone ever had a kinzpost go missing?

I've been checking my dock frequently and it's not there. :-(
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Old 06-14-2007, 06:36 PM   #6
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Default Re: Has anyone ever had a kinzpost go missing?

wow! never happened to me!
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Old 06-14-2007, 07:15 PM   #7
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Default Re: Has anyone ever had a kinzpost go missing?

that happened to me before...well actually my sister was sending me her pets special food and i never got it. she tried buying a new one to send but it said that she already sent me something that day. i never got it and she never got it back. i would definitly tell someone about it asap...good luck!!!

my username is

lattellama
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Old 06-14-2007, 07:22 PM   #8
carlythemonkey1
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Default Re: Has anyone ever had a kinzpost go missing?

Nope it has never happened to me. Sorry about this, though...good luck.
Old 06-15-2007, 11:19 PM   #9
Kiwikat7
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Default Re: Has anyone ever had a kinzpost go missing?

I am still waiting to hear from customer support. But it happened again today. I sent my daughter 3 items, and they never showed up.
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Old 06-16-2007, 11:19 AM   #10
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Default Re: Has anyone ever had a kinzpost go missing?

yes, that in fact did happen to me! i sent the lollipop tree, prismatic chair, and gemstone coffee table to one of my other accounts and it said it would return in 30 days, and they said that 3 months ago and it hasn't come back yet!
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