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Old 11-01-2007, 06:20 PM   #11
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Default Re: Has Anyone Else NOT RECEIVED The Halloween Gift?

View Post Originally Posted by tamsour
Did she log in on Halloween, or just today?
View Post Originally Posted by bluebeary2000
thats too bad
maybe webkinz is getting lots of notices like that and they will fix it like they did with potm
thank you. hopefully they will soon.

---------- shamelle added 0 Minutes and 59 Seconds later ----------

View Post Originally Posted by ItachiXD
Don't worry, your Daughter isnt' the only one that hasn't received the halloween goodie bag.
I haven't.

But you did what you should have done, contact Ganz, and hope that they will get back to you asap.

Good luck!
thanks for the thumbs up. i hope you get yours too, pretty soon.

Last edited by shamelle; 11-01-2007 at 06:20 PM.. Reason: Automerged Doublepost
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Old 11-01-2007, 06:54 PM   #12
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Default Re: Has Anyone Else NOT RECEIVED The Halloween Gift?

Shamelle, I'm sorry to hear that your daughter didn't get her Halloween goodie bag. It stinks when your child is excited and Webkinz lets them down. My daughter's very first ever adopted pet, her hippo, had a birthday on October 28th. My daughter was so excited that her pet was going to receive a piece of birthday cake but she was VERY upset when the day came and went without any sign of cake from Webkinz. I have emailed Webkinz MANY times and finally they have let me know there must be a problem with her account. DUH! My daughter has 10 other pets and she has no faith that they will get special recognition on their birthdays either. I have to agree. I do know that Webkinz's customer service is almost non existent and is greatly lacking.





:lion:
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Old 11-02-2007, 02:39 PM   #13
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Default Re: Has Anyone Else NOT RECEIVED The Halloween Gift?

Yeah, if you didn't log in yesterday, you will not get it.

Bump!
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Old 11-02-2007, 02:53 PM   #14
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Default Re: Has Anyone Else NOT RECEIVED The Halloween Gift?

View Post Originally Posted by KarasMom
Shamelle, I'm sorry to hear that your daughter didn't get her Halloween goodie bag. It stinks when your child is excited and Webkinz lets them down. My daughter's very first ever adopted pet, her hippo, had a birthday on October 28th. My daughter was so excited that her pet was going to receive a piece of birthday cake but she was VERY upset when the day came and went without any sign of cake from Webkinz. I have emailed Webkinz MANY times and finally they have let me know there must be a problem with her account. DUH! My daughter has 10 other pets and she has no faith that they will get special recognition on their birthdays either. I have to agree. I do know that Webkinz's customer service is almost non existent and is greatly lacking.





:lion:
I had a pet with a birthday on Halloween and I didn't get any birthday cake either! Very disappointing. I did get my Halloween goodies though.

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Old 11-02-2007, 03:08 PM   #15
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Default Re: Has Anyone Else NOT RECEIVED The Halloween Gift?

Someone broke into my account and cheated on it, and earned me 500 kc. I was so worried that if I touched it, the would delete my account. I contacted Ganz and they did a thorough search of my file and said that I was all set to go. (The lesson of the story is that they do answer your calls...LOL)
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Old 11-02-2007, 03:17 PM   #16
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Default Re: Has Anyone Else NOT RECEIVED The Halloween Gift?

Aww. This is so sad to read....like Christmas
with no gifts. I always hear back from Ganz
with a phone call....email, not so much.....
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Old 11-02-2007, 03:18 PM   #17
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Default Re: Has Anyone Else NOT RECEIVED The Halloween Gift?

i haven't....
Old 11-02-2007, 03:58 PM   #18
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Default Re: Has Anyone Else NOT RECEIVED The Halloween Gift?

i recieved it.
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Old 11-02-2007, 08:21 PM   #19
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Default Re: Has Anyone Else NOT RECEIVED The Halloween Gift?

View Post Originally Posted by tuttifrutti
I had a pet with a birthday on Halloween and I didn't get any birthday cake either! Very disappointing. I did get my Halloween goodies though.


My daughter's hippo got the cake today. She was super excited...it had pink icing, her favorite color. It took a lot of emails and phone calls but finally a friend who also had Webkinz problems had it credited to my daughter's account today while she was on the phone having her own problems corrected.

TuttiFrutti - Call...Email...A Lot and you will eventually get your pet's cake. Good luck. My daughter has a 2nd pet with a birthday on Nov. 5th, hopefully we won't have to hunt its cake down too.
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