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Old 05-09-2009, 10:06 AM   #1
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Default Unanswered: This Happening to Anyone Else?

Is this happening to anyone else? Has anyone else noticed this? When you buy the lamp from the new room theme, I think it is called the Bright Lights or Bright Thoughts Lamp. When you set it iin your room, does it stick to the ground? It sticks to the ground on my account and I dot know how to lift it up!
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Old 05-09-2009, 11:37 AM   #2
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Default Re: This Happening to Anyone Else?

You must have missed seeing there was a problem with the Bright Ideas Lamp on the front page of WI on 5/4. I did't get the new theme but a lot of people have reported they can't move it once placed in the room. You'll need to contact Ganz at 1-866-WEBKINZ or fill out the "I have something stuck" form. Good luck - I know how frustrating it is when this happens.
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Old 05-09-2009, 12:42 PM   #3
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Default Re: This Happening to Anyone Else?

Yeah, marycf is right. Contact GANZ if you want it moved, because I'm not sure how long it will take for them to get it fixed... good luck.
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Old 05-09-2009, 01:30 PM   #4
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Default Re: This Happening to Anyone Else?

I agree with marccf. call ganz. Thsi sounds a little disapointing, but last decemebr, (2 years ago) i called ganz because i had flowers stuck in my room. and i still do today. I wish you better luck than i had!
-Claire :]
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Old 05-09-2009, 02:30 PM   #5
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Default Re: This Happening to Anyone Else?

Yeah I think that happens to everyone. I think a few people already have contacted Ganz about it. If you want to get it up just fill out a forum and Ganz will get it off for you.
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Old 05-09-2009, 02:47 PM   #6
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Default Re: This Happening to Anyone Else?

I dont think i will buy this lamp untill this is all settled
Thanks people for a update
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Old 05-09-2009, 06:48 PM   #7
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Default Re: This Happening to Anyone Else?

Hmm thats strange so sorry about the glitch hope it gets fixed soon.

i think i might hold off buying it hehe

thanks for letting us know
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