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Old 04-16-2011, 09:31 PM   #1
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Default Unanswered: Hamster question after comp crash

Hoping I can get an answer here faster then from Ganz

I had a hamster in Webkinz before my laptop crashed - I finally got my laptop fixed and running again BUT

now when I go to do the hamster stuff it says I need a hamster code -even tho my hamster still shows up in my pet catalog thingie in webkinz

I put in a help me request thing to Ganz but no answer yet -anybody else have/had the same problem and any clues how to fix or is it just put in another help me request

kind of hard to phone them from outside the states but might be my last resort
thanks ahead of time for any answers

Barb
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Old 04-17-2011, 08:23 AM   #2
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Default Re: Hamster question after comp crash

That hasn't happened to me, but instead of sending request again, try calling Ganz and see if they can fix it.
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