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Old 09-29-2011, 07:10 AM   #1
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Default Unanswered: Halloween items

Everytime I buy these in the W-shop, WK freezes up and I have to x out and log in again. The items are there but it is annoying. Anyone else experiencing this?
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Old 09-29-2011, 10:15 AM   #2
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Default Re: Halloween items

That happens to me if I use the IE browser but not with FireFox. Which are you using?
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Old 09-29-2011, 01:07 PM   #3
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Default Re: Halloween items

I used to experience freezing up with internet explorer. With firefox it's not as common. I have purchased a few halloween items but I haven't tried putting them in the room yet so I'm not sure if it's the halloween items you're having a problem with or your browser.

Good luck!
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Old 09-29-2011, 02:11 PM   #4
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Default Re: Halloween items

Not sure if I was on IE or Chrome at the time as I have to use both - can't play Zingoz Pop so after I do my dailies I switch to Chrome for the day.
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Old 09-29-2011, 02:20 PM   #5
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Default Re: Halloween items

View Post Originally Posted by CharmCity
Not sure if I was on IE or Chrome at the time as I have to use both - can't play Zingoz Pop so after I do my dailies I switch to Chrome for the day.
I suggest you try using the WShop again with Chrome - I don't know if it will work, but I know the freeze definitely happens with IE. Good luck.
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Old 09-29-2011, 02:30 PM   #6
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Default Re: Halloween items

The only problem with Chrome is that you get the floating dock items. After buying things, you will probably have them"floating" all over your screen. Firefox definitely works better, if that is an option for you. It is free to download.
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Old 09-29-2011, 04:10 PM   #7
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Default Re: Halloween items

I would clear my cache.
If that doesn't work please switch browsers.
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Old 10-01-2011, 10:09 AM   #8
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Default Re: Halloween items

View Post Originally Posted by cheekyluver
I would clear my cache.
If that doesn't work please switch browsers.
Along with what cheeky said, if those don't work I would How to clear your Cache and Cookies - Webkinz Insider Wiki or Contact Ganz - Webkinz Insider Wiki.
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