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Old 11-30-2009, 08:00 PM   #11
So happy to be
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Default Re: Hacker

So so so so sorry this has happenend to you. I agree call ganz and they can trach what items were sent to your account not sure what they do from there but at least they will know what has happenend. And I also agree look at your kinz phone and try to send food to each one and see if it will not send you may be able to figure out who hacked.Good Luck.
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Old 11-30-2009, 08:07 PM   #12
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Default Re: Hacker

I am sorry this happened. Change your password, delete everyone on your phone, and never ever ever give the password out. Did you give it out before? Did you put it on a site like this? I like to think people wouldn't hack, but they do. Was anything big taken? Have you lost a lot of money? If you now have a large amount of money they may have used a cheat which can get YOU in trouble. When i play on my account and my sister wants on mine to get food or something she logs on to my account while i am on it and it kicks me off. So when you tried to go onto your account i wonder why it didn't kick them out. I am sorry this happened. It would have taken days and a lot of money to cause this damage. I wish there was a way to figure things out, but i can't.
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Old 11-30-2009, 08:18 PM   #13
Noodles my doxy
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Red face Re: Hacker

Wow, I'm so sorry that happened to you! May I suggest that you change your password if you haven't
already, AND QUICK! You could also email GANZ, but
it probably wouldn't help much anyway. Oh, and change
your password to something that NOBODY can ever guess
except for you. You never know, it could've been someone you know. But, on the other hand, there is a small possibility that it is just a glitch... maybe.

P.S. (As for the today's activities thing, it doesn't work when you click on it at the newspaper. It has nothing to do with the hacker. You have to click on the things to do menu then click todays activities.The same thing happened to me!)



-Noodles

Last edited by noodles102; 11-30-2009 at 08:20 PM..
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Old 11-30-2009, 08:51 PM   #14
ow I am a good
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Default Re: Hacker

My last post was when I couldn't log into my account. People suggested it was a hacker. I logged in today, finnaly, and my stuff was gone. My rooms were all mixed around and new rooms were in my house. Also, I can't see the daily events page in the newspaper. My furnuture is in different room too. And items I didn't purchase.


UPDATE: I JUST LOOKED AT MY KINZPHONE AND A USERNAME IS 313MAD MAYBE THAT'S THEM. I DON'T REMEMBER MAKING A FRIEND 313MAD
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Old 11-30-2009, 08:55 PM   #15
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Default Re: Hacker

View Post Originally Posted by bullydogs123
My last post was when I couldn't log into my account. People suggested it was a hacker. I logged in today, finnaly, and my stuff was gone. My rooms were all mixed around and new rooms were in my house. Also, I can't see the daily events page in the newspaper. My furnuture is in different room too. And items I didn't purchase.


UPDATE: I JUST LOOKED AT MY KINZPHONE AND A USERNAME IS 313MAD MAYBE THAT'S THEM. I DON'T REMEMBER MAKING A FRIEND 313MAD
DELETE THEM AS QUICK AS YOU CAN! But first try and send them something. It will say you can't if they sent themself something from your account ( This was not my idea). You can ask me any question you want, i will answer if you need more help.
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Old 11-30-2009, 09:10 PM   #16
ow I am a good
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Default Re: Hacker

I tried that I sent littl multiple things it said something like you already sent this person a gift so CLICK OFF THE LISSSSSSSSSSST
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Old 11-30-2009, 09:12 PM   #17
Ashley‚ô•Spring
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Default Re: Hacker

View Post Originally Posted by Quack Quack
Sorry, but you most likely got hacked. There is no way Ganz can replace lost/stolen items, so you are out of luck . As for the account:

Keep your Codes and Password safe.
Don't give away any of that info. Also, keep your codes out of reach from anyone who will hack your account. Do you have any siblings/relatives that may have done this?
Also, make sure that you NEVER give away your password.

Check your KinzPhone. Someone on your KinzPhone list may have gone on to your account. Is there anyone you don't personally know on your KinzPhone? If so, delete them now. To be extra safe, possibly delete all people known personally, too.

Virus? Could there possibly be a virus on your computer? Scan your computer with a software and check. If so, change your password on a different computer WITHOUT a virus and stay away from the computer with the virus.

If it keeps up... Call Ganz and tell them that someone keeps hacking into your account, and they MAY be able to help. For now, just change your password and delete your kinzphone.

I am sorry this happened to you, I hope it gets fixed soon!
I agree!

I'm so sorry!
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Old 11-30-2009, 09:12 PM   #18
~2 Days Til ~ Disney
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Default Re: Hacker

Yes I would call Ganz & good luck !! So sorry about this !!
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Old 11-30-2009, 09:17 PM   #19
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Default Re: Hacker

I'm sorry this happened to you,i wish you the best in getting something done about it.I WOULD call Ganz,and ask them about activity on your account.

EVERY time i hear about this,it always seems to have something to do with the phone.
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Old 11-30-2009, 09:19 PM   #20
gangnam style
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Default Re: Hacker

Awesome! Now try calling GANZ tomorrow (I think they're closed) and tell them.
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