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Old 11-30-2009, 06:18 PM   #1
ow I am a good
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Default Unanswered: Hacker

My last post was when I couldn't log into my account. People suggested it was a hacker. I logged in today, finnaly, and my stuff was gone. My rooms were all mixed around and new rooms were in my house. Also, I can't see the daily events page in the newspaper. My furnuture is in different room too. And items I didn't purchase.

UPDATE: I JUST LOOKED AT MY KINZPHONE AND A USERNAME IS 313MAD MAYBE THAT'S THEM. I DON'T REMEMBER MAKING A FRIEND 313MAD

Last edited by bullydogs123; 11-30-2009 at 08:51 PM..
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Old 11-30-2009, 06:22 PM   #2
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Default Re: Hacker

I am sorry this happened to you. Have you given your password to anyone? I would recommend changing your password right away, now that you are able to get back into your account.

Hope this helps.
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Old 11-30-2009, 06:31 PM   #3
αℓℓ уσυ ηєє∂ ιѕ ℓσνє
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Default Re: Hacker

That is soo horrible!
Change your password, and be sure not to give it away. Also keep your pet codes safe, because they are very important.
I hope it gets better.

~Wonder =]
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Old 11-30-2009, 06:35 PM   #4
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Default Re: Hacker

Sorry, but you most likely got hacked. There is no way Ganz can replace lost/stolen items, so you are out of luck . As for the account:

Keep your Codes and Password safe.
Don't give away any of that info. Also, keep your codes out of reach from anyone who will hack your account. Do you have any siblings/relatives that may have done this?
Also, make sure that you NEVER give away your password.

Check your KinzPhone. Someone on your KinzPhone list may have gone on to your account. Is there anyone you don't personally know on your KinzPhone? If so, delete them now. To be extra safe, possibly delete all people known personally, too.

Virus? Could there possibly be a virus on your computer? Scan your computer with a software and check. If so, change your password on a different computer WITHOUT a virus and stay away from the computer with the virus.

If it keeps up... Call Ganz and tell them that someone keeps hacking into your account, and they MAY be able to help. For now, just change your password and delete your kinzphone.

I am sorry this happened to you, I hope it gets fixed soon!
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Old 11-30-2009, 06:35 PM   #5
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Default Re: Hacker

Oh, I hope your account is okay. Try logging out and then back in again. My account was acting funny this morning, things would dissapear from my room, and then when I logged out, and back in again, it was back in my room. About 3 items dissapeared. It kept happening in different rooms. Hopefully yours is just a weird glitch and not someone that hacked into your account!
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Old 11-30-2009, 06:38 PM   #6
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Default Re: Hacker

Typically when someone hacks, they take items. Before you delete the names on your phone, try sending a small food item to each person on it. If any of them end up saying that they already got a package today (one you know you didn't send) then you know who sent themselves something from your account.

Good luck -- and yes, change your password and make it very difficult. Lots of numbers and non-letter characters.
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Old 11-30-2009, 06:40 PM   #7
uvs his wife andDD/S
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Default Re: Hacker

View Post Originally Posted by JacksMom
Typically when someone hacks, they take items. Before you delete the names on your phone, try sending a small food item to each person on it. If any of them end up saying that they already got a package today (one you know you didn't send) then you know who sent themselves something from your account.

Good luck -- and yes, change your password and make it very difficult. Lots of numbers and non-letter characters.
One thing they did, however, when I was hacked, was added their username and then took it off when they were complete. But, this may work, as well.
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Old 11-30-2009, 06:40 PM   #8
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Default Re: Hacker

How horrible!! I am so sorry this happened to you.

You can call ganz and they track account activity.

at least you will know what happened.
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Old 11-30-2009, 07:31 PM   #9
gangnam style
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Default Re: Hacker

That's terrible. I desperately hope Cupcake Joy was right. Good luck!
Did you know sites that find passwords can't read "@" signs?
I saw that somewhere here one time. I'm guessing they can't read !, #, $, %, ^, &, *, (, ), _, +, -, =, etc, either, guessing from that.
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Old 11-30-2009, 07:47 PM   #10
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Default Re: Hacker

I'm sorry this happened to you, but the daily events in the newspaper was something that happened to everyone.

I really think that Ganz needs to add something so that you can see who you sent things to. It would help you to know what happened. Every email system that I know of has an outbox as well as an inbox except Webkinz.
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