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Old 12-06-2010, 08:41 PM   #11
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Default Re: Hacked Account Question

I have got hacked before i never got my egg shoes and magic 9 ball, back Never got them back!!! I got my panda PSI back from trade. I contacted Ganz, they NEVER GIVE YOUR HACKED STUFF BACK all they say is to change your password, I've changed it several times Ganz!! I've been through this before ( I've still never got all my things back) I am so mad at them I also got my rock shore lighthouse hacked too

Last edited by Pandalover4ever; 12-06-2010 at 08:46 PM..
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Old 12-07-2010, 11:36 AM   #12
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Default Re: Hacked Account Question

Your best bet would be to contact the girl's parents. Maybe you should call Ganz, because you know the username of the girl that did it.
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Old 12-07-2010, 03:36 PM   #13
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Default Re: Hacked Account Question

View Post Originally Posted by kellyandkaylee
Thank you all !!!! So if I cant get the stuff back and I do call Ganz about it, will they delete her account for the hacking ??
well, your daughter told the other girl the password so technically that's not hacking
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Old 12-07-2010, 04:23 PM   #14
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Default Re: Hacked Account Question

View Post Originally Posted by softballipod
well, your daughter told the other girl the password so technically that's not hacking
I was thinking the same thing...
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Old 12-07-2010, 04:36 PM   #15
FIA
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Default Re: Hacked Account Question

If you contact Ganz, they can tell you what accounts the items were sent to, but they won't do anything to help you get them back. They have no way of verifying who had permission to do what, and they are well covered by the user agreement.

Your only hope for getting the items back is to deal with the girl and/or her parents. And, of course, don't share the password with anyone ever again.

Also, since the account owner gave out the password, this isn't technically "hacking".
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