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Old 03-02-2009, 02:05 PM   #1
kathynew
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Default Unanswered: H-E-L-P! I Can't Load!

H-E-L-P! I can't load ebkinz! Sometimes the welcome screen partially loads, sometimes all of it will load, but then I can't get any of my dailies to load. I've tried emptying my cache, downloading the latest flash player, rebooting my computer. All of the other sites I go to are loading just fine. IIs anyone else having this problem? This has been goinig on for 3 days. My garden is suffering, my Webkinz babies are suffering, and I'm suffering! Can someone p-l-e-a-s-e help!

Kathy, mother of 8 and grandmother of 20 precious ebkinz.
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Old 03-02-2009, 02:32 PM   #2
ill PM
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Default Re: H-E-L-P! I Can't Load!

Hello kathynew and welcome to WI! I sometimes have problems getting in to my account, but I could just a bit ago. If you've had these problems for three days, I would call Ganz (I will try to find the number for you). They are really good about calling you back. I have had experience, too Let me go get that number for you

---------- SnoopysGirl added 0 Minutes and 59 Seconds later ----------

Here it is - it is in the blue sticky above

Telephone: 1-866-WEBKINZ * 1-866-932-5469

Last edited by SnoopysGirl; 03-02-2009 at 02:32 PM.. Reason: Automerged Doublepost
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Old 03-02-2009, 03:18 PM   #3
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Default Re: H-E-L-P! I Can't Load!

Thank you, Snoopy Girl, for taking time to give me the Gantz phone number! I'll give them a ring!

Kathy
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Old 03-02-2009, 03:55 PM   #4
L E A H ! !
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Default Re: H-E-L-P! I Can't Load!

You should try calling GANZ at 1800 WEB-KINZ.
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Old 03-02-2009, 05:51 PM   #5
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Default Re: H-E-L-P! I Can't Load!

i have been maybe clear the cookies i know that is an odd name. but it works sometimes. maybe as somebody to use their computer. and as long as they are safe in bed your webkinz will be fine. you could dig your crop and replant it. you could also call 1-800- WEBKINZ
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Old 03-02-2009, 06:58 PM   #6
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Default Re: H-E-L-P! I Can't Load!

The correct number is 1866WEBKINZ..and if I may also suggest...try a different browser.

---------- EXOTERIC added 1 Minutes and 56 Seconds later ----------

1800Webkinz will give you a Johnson's products..not Webkinz.

Last edited by EXOTERIC; 03-02-2009 at 06:58 PM.. Reason: Automerged Doublepost
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Old 03-02-2009, 07:21 PM   #7
e love cupcakes
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Default Re: H-E-L-P! I Can't Load!

Have you tried getting to the dailies both ways? (newspaper link at top and purple bar?) Sometimes if I cannot get one to work, I can get the other to go? Also sometimes it does not work for me if I am trying to do that as the first thing, but rather if I go and play some games and come back to it, i am okay.

I've also tried using a few different browsers, but it seems to depend on the day as to which one is problem free sometimes. Hopefully GANZ can give you some sort of answer
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Old 03-02-2009, 07:55 PM   #8
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Default Re: H-E-L-P! I Can't Load!

oh whoopsies
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